Product: Greyhound Customer Care Clear all filters (0 of 50 reviews match)
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I will never use greyhound again. I bought my son a ticket from salinas ca back to joplin mo for today. When he got to the salinas bus station it was closed so he couldnt print out his ticket. He has his id and confirmation number so the driver in salinas told him he...
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Greyhound Customer Care
#904889

Greyhound Customer Care Review

Greyhound - Simple Review #1469066741
We are now an hour late because 3 Greyhound employees can't figure out how to work the lift. Every driver has been extremely rude as well. Never choose Greyhound ever!
1.2
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Billing Practices
Customer service
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Exchange, Refund and Cancellation Policy
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Greyhound Customer Care
#885969
Spent over an hour on hold.Requested refund - they didn't respond until 4 months later to say they denied the request. I called after getting their denial letter, they said they would mail a check and I would receive in 7 - 14 business days. 3 days short of an entire...
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Greyhound Customer Care
#884790
l have used Greyhound the last 7 yrs, probably longer than the extremely rude, drunk guy who was loading my bus from DC to New York has been working for Greyhound. For starters, you shouldn't drink at your job; this guy was smelling of alcohol. He treated me with...
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Middle Village, New York
Product
Greyhound Customer Care
#867606
Ref no 90190789.I wish i could have taken a video of this incident. I purchased my ticket way in advance and I thought I could save my ticket on my smart phone but they want paper tickets like the worst third world country. I had a little bit of time to get a printed...
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1.2
Product
Greyhound Customer Care
I liked
  • Richmond virginia staff
I didn't like
  • Rude people
  • Bad service
  • Rude bus driver
#860141

Greyhound Customer Care Review

Bus drivers with the worst attitudes!! No concern to elderly and nasty mouth to the younger folks. Will never go Greyhound again!!
Product
Greyhound Customer Care
#845010

Greyhound Customer Care Review

There's a gray haired women on the ticket counter in Phoenix,az on 24th & Buckeye rd. This women is insulting, debasing, disrespectful, conniving, rude etc. Get rid of her NOW!!!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Greyhound Customer Care
#838625
Chat Conversation Start FEB 11TH, 7:34PM To: Greyhound Customer Service Supervisor RE: Greyhound ticket confirmation # 8138794301, schedule GLI0255 This is a complaint. I have already submitted the on-line Greyhound survey, but I decided to elaborate the details apart...
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1.0
Product
Greyhound Customer Care
I didn't like
  • Bus driver attitude to me
#834639
it was thursday january 2 2014 6am my daughter is taking the bus for the first time to see her boyfriend in conn.we get to the station enough time her bus leaves at 620.were in line to check in and the guy is taking tickets from other riders.my daughter goes over to...
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Anonymous
Hooknose McGee

I was in New York City with my suitcase at Greyhound in early 1970. I had been to a lot of places in the world, and my suitcase had tags attached to it that I was proud of, c...

LTCC
LTCC

I don't know who to tell to grow up? Mom or the daughter....seriously....she is 19.....cut the cord

Product
Greyhound Customer Care
#468135

AS SOME ONE WHO USE TO WORK FOR THEM, IT IS TOO EASY TO COMPLAIN. tHE PERSPECTIVE IS ALL LOST ON THE PUBLIC. NO OTHER COMPANY IN THE WORLD(OWNERS FROM SCOTLAND) WOULD DARE TO PROVIDE THE SERVICE GREYHOUND DOES. NO OTHER ENTITY WOULD EVEN CARE TO IF IT WAS...
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Anonymous
Francois

American business culture is based on customer service, it is obvious for anyone who does not work for the company that there is a problem that is why you are not profitable. ...

Zuni, New Mexico
Product
Greyhound Customer Care
#212187