Product: Greyhound Customer Care Clear all filters (0 of 42 reviews match)
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Greyhound Lines Inc Mr Dave LeachCEO Emaildave.leach@greyhound.com Telephone214-849-8000 Websitehttps://www.greyhound.com Postal Address15110 N Dallas Pkwy Ste 600, Dallas, TX, 75248 When you try to call specific station, they don't answer and you end up talking to rep...
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Anonymous
CuckooGreyhoundBusDrivers

Why in the world doesn't Greyhound have a call enter in the United States of America. There are many people who are out of work and would gladly do that job and they would tal...

Anonymous
SweetTea

I called up Greyhound the other day to check on the price of a bus ticket and was quoted an unusually low price. I had the pleasure of speaking with "Faith" the nice lady who ...

1.0
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Greyhound Customer Care
I didn't like
  • Service not provided
#1338476
Hello this complaint is about poor service at the forsyth location downtown Atlanta the workers are over worked management sucks its not a safe environment, people have been shot at, the homeless has taken over this place, you have one worker cooking food, running the...
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Anonymous
Shoo

Ah, Yes. I have been through the Atlanta Greyhound bus station many, many times. I remember their gift shop where they have a model of a Greyhound Bus for sale, and I thought ...

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Greyhound Customer Care
#1302766
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Greyhound - Horrible experience with the customer service.. very rude..

My family and I experienced our first ever nightmare with Greyhound. Our journey to Florida took 2 and a half days because of cancellations in every stop we had. The employees were rude and cursed me out because of a question. Using and talking on their phones while attending customers. Never ever again I will ride Greyhound. I would like my money back
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Greyhound Customer Care
#1288412
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Greyhound - My niece was kidnapped.

The incident happened on june 7th. I, myself as well as my brother and my sister in law all contacted several employees and were hung up on by a few when we asked to speak to supervisors. After spending almost 3 hours, we still had no solution for the problem. We will be contacting an attorney,news stations and BBB.
2.2
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Benson,Arizona
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Greyhound Customer Care
#1275027
The bus driver did not stop at her destination of Benson, Ariz. She asked him to stop at the next stop in Wilcox, Az. but he refused. He told her he was taking her to New Mexico. He then abandoned her in Lordsburg, New Mexico at a bus stop where there was no one to...
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2.3
Benson,Arizona
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Greyhound Customer Care
#1275020
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Greyhound - Why is it impossible to talk to a human?????

I called the 800 number and it says system is down when you try to connect with a human. So very convenient
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Greyhound Customer Care
#1270044
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Greyhound - Refund of money

I sent my tickets and name and address in March. I still haven't heard anything.
3.8
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Exchange, Refund and Cancellation Policy
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Number of Destinations
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Quality of Food
Staff
Value for money
Website
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Greyhound Customer Care
#1244462
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Greyhound - My trip was cancelled today

Custumer service representitive hung up the phone on me
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Greyhound Customer Care
#1229029
I had this happen with my son a few years back.We had had major storms closing roads etc so his bus was cancelled. A week later when bus had finally resumed my son gets on the bus in his grandma's town where there was no actual station. He gets into Spokane and they...
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2.9
Product
Greyhound Customer Care
#1212465
Greyhound left me and a few others at the rest stop, with all my belongings on the bus driver was nasty when we got on the bus in Philadelphia Filbert st. Station she was running late do to Eagles parade which had nothing to do with passengers, then at the rest stop...
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1.0
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Greyhound Customer Care
#1186007