Greyhound Customer Care Reviews and Complaints
Update by user Aug 30
Original review posted by user Aug 30very disappointed in Greyhound travel Greyhound for years but that has you say very pissed off as far as your customer service they are not were called to him. I am very very mad. I think you it is a disgrace the way you treat customers and how will be the...
- Customer satisfaction
Update by user Feb 01
I called 5-7 business days (5 separate times already) now they’re saying they refunded me the $50, yet MY BANK STATEMENTS ARE SAYING OTHERWISE and i called my bank to speak to a representative, they told me THEMSELVES that Greyhound has not refunded me anything, but...
- Service not provided
Greyhound in Erie, Pennsylvania - Never again
Greyhound - Bad Travel
- Poor refund policy
Update by user Nov 08, 2017
Please note: "suicide prevention coaches on every route," was clearly hyperbole, lol... They don't actually provide them.
Original review posted by user Nov 08, 2017This is without exception, the worst run company in the history of human endeavor! As a professional driver, I have a reasonable understanding of logistics, safety and customer service, not to mention professional conduct! Not one of these is a strong point within The...
Greyhound - A hot Mess!!!
Greyhound in Woodbridge, Virginia - I bought a ticket for someone took 2 days to even get someo
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