Product: Greyhound Customer Care Clear all filters (55 of 55 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
Hello this complaint is about poor service at the forsyth location downtown Atlanta the workers are over worked management sucks its not a safe environment, people have been shot at, the homeless has taken over this place, you have one worker cooking food, running the...
View full review
2 comments
Anonymous
#1624372

The local news station and bus depot manger can not be much help,Only upper manadgment in Dallas,TX. can do anything.

View more comments
Review
#1302766 Review #1302766 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Poor customer service

Greyhound - Arrangement for a responsible 16 year old minor

Hung up on me accident
View full review
Review
#1301534 Review #1301534 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Poor customer service
THE STAFF AT GREYHOUND IS RUDE, DIFFICULT, and UNPROFESSIONAL AND ALMOST IMPOSSIBLE TO REACH. Larry at the Houston Terminal hung up on me and refused to give me his manager's information. I wanted to place a complaint because my mom took a bus from San Antonio to...
View full review
1 comment
Anonymous
#1516841

Greyhound tickets cost ten times what they should cost. Highway Robbery!

Review
#1299100 Review #1299100 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Poor customer service

Greyhound - To check bus depart time

3.7
Details
They did not answer it was not able, but it would take to make a decision on whether you have a few of them are on your site
View full review
Review
#1294902 Review #1294902 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Poor customer service

Greyhound - On line info

Getting any real info from your website seems impossible,very annoying, Your 1800# is very annoying also!
View full review
Review
#1294453 Review #1294453 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Poor customer service

Greyhound - Horrible experience with the customer service.. very rude..

My family and I experienced our first ever nightmare with Greyhound. Our journey to Florida took 2 and a half days because of cancellations in every stop we had. The employees were rude and cursed me out because of a question. Using and talking on their phones while attending customers. Never ever again I will ride Greyhound. I would like my money back
View full review
Review
#1288412 Review #1288412 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Poor customer service

Greyhound in Benson, Arizona - My niece was kidnapped.

2.2
Details
The incident happened on june 7th. I, myself as well as my brother and my sister in law all contacted several employees and were hung up on by a few when we asked to speak to supervisors. After spending almost 3 hours, we still had no solution for the problem. We will be contacting an attorney,news stations and BBB.
View full review
Review
#1275027 Review #1275027 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Poor customer service

Greyhound in Benson, Arizona - My niece was kidnapped.

2.3
Details
The bus driver did not stop at her destination of Benson, Ariz. She asked him to stop at the next stop in Wilcox, Az. but he refused. He told her he was taking her to New Mexico. He then abandoned her in Lordsburg, New Mexico at a bus stop where there was no one to assist her. He showed no regard for her safety or well being.
View full review
Review
#1275020 Review #1275020 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Poor customer service

Greyhound - Why is it impossible to talk to a human?????

I called the 800 number and it says system is down when you try to connect with a human. So very convenient
View full review
Review
#1270044 Review #1270044 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Poor customer service

Greyhound in Tifton, Georgia - Refund of money

3.8
Details
I sent my tickets and name and address in March. I still haven't heard anything.
View full review
Review
#1244462 Review #1244462 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Return, Exchange or Cancellation Policy