Greyhound is the worst travel service ever. I normally catch the train but it was sold out. Catching the bus is normally my last resort right after walking. On my way from memphis to new orleans for my college spring break, greyhound over booked the bus and 3 old men had to stand for 4 hours. There were 3 musty dogs on the bus as well, that accompanied the seats that were suppose to be for the elderly men. The bus driver was rude as well as the customer service agents.
I've been sitting in his bus station in New Orleans since 7:45am. It is now 2:14pm. The bus was supPose to arrive at 10am.I've been informed that the bus had been having problems. I was'nt told this until 1pm. Three hours after my departure time. No one told the customers about the problem. Somebody had to get up and start fussing and cussing for us to know that our trip was delayed until further notice. The bus drivers are so ***. They are inconsiderate and do not caring about paying customers feelings. They claim that a bus is suppose to come at 8pm, 10 hours after our original bus departure. There's only one person working the desk, where as there should be at least 3. All of 30 people are pissed and there's no one to give us a straight answer.
The refund policy ***. What's so hard about giving people their money back if their not satisfied. All they care about is cutting corners and saving money. *** GREYHOUnD. i will start my own bus company and put greyhound out of business.
IM NEVER RIDING GREYHOUDND AGAIN. AMTRAK IS CHEAPER $50 COMPARED TO $72.50.
Monetary Loss: $72.