Greyhound - Vehicle Driver Review from Oakland, California

1.0
Details
Holy smokes! Worst place of business in the world. Greyhound's bus driver prevented us from collecting our bags, smacked my girlfriend in the head and close the door on her leaving bruises...this was in early august. We obviously filed a complaint immediately after and we can not get any response or info as to where our bags are and if there is going to be some sort of resolution. GREYHOUND HAS DONE NOTHING! We faxed our missing bag claims is exactly as requested and they still do not even acknowledge the faxed items even after we repeat the process So greyhound would not allow us to retrieve our bags, smacked my girlfriend when she tried to grab our bags and Greyhound does not even acknowledge anything...WORST COMPANY IN THE WORLD
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ID
#926728 Review #926728 is a subjective opinion of poster.
Location
Oakland, California
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service

Greyhound Vehicle Driver Review

Bus driver 6575 today is aug. 25, 2016 we are on this bus coming from arizona to cali and he is falling asleep. Throwing things and yelling at us.. 6575
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ID
#907162 Review #907162 is a subjective opinion of poster.
Location
Fontana, California
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service

Greyhound Vehicle Driver Review

1.3
Details
On thursday, august 11, 2016, everything was alright until kalmanzoo from detroit ride after the switched to a new bus driver to chicago to memphis, tennessee. He was a puggy brown skined african american male between 30' and early 40's. He had the most unprofessional, unpleasany, nasty, rude,.mean attitude of any bus driver i have encountered with grehound. He acted like he didnt want to be therer. He had such an uncaring,dry, dull voice and let the customers know he didnt want to be bother. He seemed to be making up rules as he went along. He always said he didnt know when someone asked a question. He said if anyone got up while bus was in motion to ask a question run the risk of having police called and put off bus. His personality was mean and crazy. He told passengers that light glare from cell phone distracted him from driving and prefer passengers not use their cell phones while he's driving. He was a weird one. Made the trip unpleasant for most other passengers as well. I think it was bus # 8519.greyhound has to show people they care more about servicing the passengers than. they care about money. When will this company do better by the people.
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ID
#899204 Review #899204 is a subjective opinion of poster.
Location
Williamsburg, Florida
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service

Greyhound Vehicle Driver Review

1.0
Details
Was called n++++ by one of your drivers will never ride greyhound again have a bless day
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ID
#893633 Review #893633 is a subjective opinion of poster.
Location
Harwood Heights, Illinois
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service

Greyhound - Stay away

1.0
Details
i recently road the greyhound and the driver that dropped use off at the Atlanta terminal threw my bran new bag into the street braking the wheels and the primary zipper. the staff at the Atlanta terminal (were i spent 8 hours at waiting for my next bus btw) told me i had to report it at the destination terminal. well my destination terminal was a burger king. so i call there customer service and they told me to fill out the claim form on the web sight. which i did. 2 weeks later i hadn't heard anything so i called them back. the lady that i talked to was very rude. i ended up having to have her transfer me to there corporate office were they told me i had to go to the closest terminal and fill out the form there. i informed her that i am a truck driver and that i cant just drive out of my way to a greyhound terminal cause when im driving im working. she then basically told me they cant help me until i go to the terminal. i will never set foot in a grey hound again and thats all without mentioning how crammed and dirty there buses and terminals are and all there terminals are located in slums. greyhound is a joke. if u are ok with dirty surroundings, rood employees that have no respect for personal property, and being placed in areas that as soon as u get off your offered drugs then this is the transportation for you.
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ID
#890607 Review #890607 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Greyhound Vehicle Driver
Reason of review
damaged bagge and poor customer service
Loss
$30
Preferred solution
Full refund

Greyhound Vehicle Driver Review from Iowa City, Iowa

1.0
Details
Was just gonna take a quick trip to visit my brother in Holland MI. So we took the bus heading to Chicago. The second bus driver that came on duty that switched with the first driver in Lansing had no ide where he was going and made a huge circle to get to the station in Grand Rapids. And while he finally pulls up to the parking spot, he figured the side of the bus is too narrow for the passenger with the wheelchair to get off, so he decided to backup while the customers were still standing and with no warning. The whole line of people was trying to balance on their feet. And then the driver scored to backup the second time. There's a passenger at Grand Rapids that needed to get off the side with her wheelchair. So the siren went off while the side board load and escalates. Okay, then the driver got off and forgot about the siren that's still beeping in our ears and started viewing tickets from upcoming customers. The driver wasn't the one who turned off the siren or put the chairs back in order, we did. One of us decided to pull the chairs forward so we could have more space on the bus, and the siren stopped. The driver never came to check what's up. Took forever to get back on the road... Why did I decide to take Greyhound?! They were miles away from Michigan Flyer. Nothing luxurious or comfortable. Would never take it again
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ID
#886954 Review #886954 is a subjective opinion of poster.
Location
Iowa City, Iowa
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service

Greyhound - Bus driver from San Antonio to Phoenix

Not really sure what the fat turds name was but biggest waste of space POS I can across in a while. I have a 3 month old baby girl. She was crying for a part of the trip. Anyone that has a child knows, sometimes babies will cry and it takes time to clam them down. The driver was a ***, using the speaker to ask me to stop the baby's crying. I responded with , no I want my baby to be in pain, screaming and crying (sarcastically) you *** retard. Maybe I should have watched my language but seeing my baby in pain and having to deal with this fat turd of a driver was the last straw.
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ID
#877995 Review #877995 is a subjective opinion of poster.
Location
San Diego, California
Service
Greyhound Vehicle Driver
Reason of review
Bad quality

Greyhound Vehicle Driver Review from Lyman, Mississippi

3.3
Details
Driver Terry Griffith was supposed to leave TN at 6:10. She sat on the bus until 6:40 before allowing us on. When someone asked when she would open the door, she replied "When I'm good and ready". Two stops later, Terry said we had 10 minutes to stretch instead of the usual 15 because she was behind schedule. She started to close the door and a man told her the last passenger was still in the reststop bathroom. She said "Thats not my problem and left! Since ours was the only bus travelling that route that day, they are now stranded. Terry Griffith had to ask us to help her find the bus stop in Greenville NC and then missed a turn when leaving. She announced "I missed the turn". When she tried to use a gas station to make a U turn, she bottomed out the bus and it scraped all the way into the street. She yelled at us to not smoke by the bus. OK but no need to yell. She is VERY rude.
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ID
#848236 Review #848236 is a subjective opinion of poster.
Location
Lyman, Mississippi
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service
My family lives in Oshawa and I go to school in London. Greyhound seems to be the only way for me to travel to and from on weekends. I have used Greyhound about five times since moving to London and have had terrible customer service every time. The majority of the...
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ID
#292972 Review #292972 is a subjective opinion of poster.
Location
London, Ontario
Service
Greyhound Vehicle Driver