Product: Greyhound Vehicle Driver Clear all filters (51 of 51 reviews match)
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I'm very pissed about the ride on Greyhound bus

The bus driver was very rude to me and I will never Ride the bus again when I was bording the bus I asked him if I was on the right bus he bluntly told me that how the *** was he supposed to know and that it was not his *** problem and that I should know about my number on the bus and I felt down graded and humiliated the way he talked to me was very unprofessional to have a person talk to me was very rude and humiliated
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Review
#1288595 Review #1288595 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service
One time I was waiting for the Greyhound bus with four other passengers and the bus stopped and there were only three seats available. And the driver said that we all had to wait a few hours for another bus that was coming along, instead of at least letting three of us...
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1 comment
Anonymous
#1528702

I read in the newspaper that there recently was a Greyhound bus traveling from Cleveland, Ohio to New York York City. The driver accounced to the passengers that he was having engine troube and was going to have to drive back to Cleveland.

He ended up driving all thye way back to Toledo, Ohio before he realized that he missed his exit, and then had to drive all the way back to Cleveland. Sounds just like something that the government would do.

Review
#1286316 Review #1286316 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service
One time when I was riding the Greyhound bus a lady got up and went to the driver complaining about the gentlemen sitting next to her putting his hand up on her thigh. And all the driver did was tell the gentlemen that he had to go up front and sit behind the driver....
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Review
#1286307 Review #1286307 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service
A greyhound driver picked us up four and a half hours and went 59 miles out of the way to get on Highway 280 out of Opelika Alabama when she was already on 280 I had to use Google Maps to guide her into the bus station at Birmingham then for some reason from Birmingham...
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Review
#1267585 Review #1267585 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service
Featured
1.0
Details
Greyhound - Try to abandon me
Yesterday night bus driver stoped in Binghamton, she didn't anounced how long we stop there. When I used restroom after I had quick phone call(I spent time about 6mit total) meantime I realized bus was trying to bake up to move. I was stoping bus but she was still the...
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1 comment
Anonymous
#1591358

Let's see, you didn't know how long the stop would be, you got off without asking and it's her fault? What did the other passengers do when she tried to leave without them?

Oh, they were on the bus, in their seats and ready to roll. Hmmmmm...

How did they know when to be on the bus and you didn't? Get a clue and ask questions the next time princess.

Review
#1257060 Review #1257060 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service
Be warned that when you go to Atlanta Ga it's hub for a shakedown, the locals try and take your bags to put them on the bus for a free and get mad when you take back from them, then the other's try to shake you down for "food" money. I told the guy to go inside and I...
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Review
#1244277 Review #1244277 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service
1.0
Details
Every stop the driver was late added stops to my rout this company needs shut down every one there is stupid and i should get my money back cost me 3000
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1 comment
Anonymous
#1528860

Maybe they should cut out all of those "45 minute meal stops at McDonalds". That would save an hour off of the trip right there.

And they should probably cut out all of the smoking breaks too. And eliminate alot of those little hick towns that they always stop at where nobody gets on or off the bus.

Review
#1191330 Review #1191330 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service
2.2
Details
He was not texting or talking, he was going through what it appeared to be the Greyhound website. I was sitting at the front of the bus so I could see what he was doing. While doing that, he was driving with only one hand and not looking at the road for several...
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1 comment
Anonymous
#1509848

Are you aware that the Bureau of Prisons send inmates unaccompanied on Greyhound Buses when they are being transferred from one prison to the other? Scary! Would you want one of them sitting next to you or your mama or your sister or your grandma?

Review
#1174043 Review #1174043 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Not safe to travel
Preferred solution
Let the company propose a solution

Greyhound - Left behind at Truck Stop by Greyhpund Bus Driver

My name is Patricia A. Bailey, I am a 69 year old senior citizen and was in route home to Norfolk, Virginia. Greyhound Confirmation Number: 61837665 Luggage Tracer #: 27036955 Schedule #: 1080 out of Charlotte, North Carolina on December 26, 2017 The Greyhound Bus Driver changed my original ticket at the door to take me on the Express Bus to Richmond, VA then to Norfolk, VA rather than my original ticket through Raleigh, N.C which would then take me to Norfolk, VA. Departure was 2 or more hours late in leaving the terminal after waiting for the driver. Upon boarding, normally the driver would give instructions on the rules of no smoking, cell phone use and noise levels allowed. However, upon entering the bus, this driver did not. He instead proceeded to close the door, blow his horn and backed out (hitting something in the process) and left the terminal. Making no announcement of the stop until we were actually pulling into the Pilot Travel Center, Store number 57, 1342 Trollingwood Hawfields Rd., Mebane, NC 27302 - I40/85, Exit 152. Driver announced we would be at this location for 30 minutes. Passengers, including myself; left the bus and proceeded inside. I went into McDonalds to get breakfast and so did the bus driver. In fact, we were sitting in immediate view of each other. Upon leaving McDonald's I made a purchase in the store, smoked a cigarette, went to the ladies room and proceeded out to the bus. The bus was still parked in the same location with door closed and engine running. I tried to open the door but it was locked. I knocked but it still wasn't opened to allow me on board. At this point, I am thinking maybe the driver had locked the bus and was still inside the location. I turned, took two steps away from the bus at which point the engine revved and the bus pulled off.... I am now, running along side the bus waving my arms frantically, knowing full well this driver as well as the passengers on board can see me. He did not slow down nor stop and continued to enter the highway leaving me stranded in an unfamiliar place, knowing no one and without my medications (HBP/HC) along with other health issues; and basically not even knowing where I was at that time. I have since found out as stated. I have notified Greyhound Customer Service/Complaint Department and Baggage Claim Department . I am also sending a Certified Letter to Dallas Corporate Headquarters with a detailed account of what transpired after being left behind.
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Review
#1157309 Review #1157309 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service
1.4
Details
My bus schedule number on ticket read 3792 but there was no bus at the bus station with that number, so I asked the driver of bus 6538 if his bus number was what was on my ticket.He glanced at it and said, " Put out your cigarette and get your ### on the bus. I leave...
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Review
#1153385 Review #1153385 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service