I am glad to see that Greyhound has finally gotten their act together. It has been 3 whole weeks since someone has posted a pissed off review about them on pissed off consumer.
Today is Oct.12th and the last post was sept.24th.
I am sure that they are still not the most pleasant experience, but they must be improving or else there would have been a whole bunch of pissed off reviews since then. I still have nightmares about all of my misadventures riding the Greyhound Bus, and I not only wouldn't recommend them to a friend, but i would Strongly Advise them not to waste their time or money on Greyhound and that they would be better off taking their chances with random strangers picking them up hitch-hiking.