I supposed to leave Dayton, OH at 10,20pm the bus was full they toke only 2 passenger i dont know how Greyhound system works and we were forced to stay 2 more hours for 2nd bus to come, i payed for 15 hours trip, now im at Columbus, OH its 2,30am and they are telling me the bus will come at 5,20am!!! What's going on here i have to wait again 3 hours who gonna refund the money that i payed for 15h and the time that i waisted.
I hope there no more delay and believe me its gonna b my last time, ill tell all my friends about this in Facebook. A company that dont have system or update or at least let the customer know whats going on i called the customer srv they told we can do nothing i have to wait till 5am to make a complaint
Product or Service Mentioned: Greyhound Bus Service.
Reason of review: Bad quality.