San Antonio, Texas
Not resolved
Number of Destinations

I used to love to travel by greyhound. Two weeks ago my grandbabies and I traveled ftom Memphis, TN to Oklahoma City.

We departed at 3:05 am, it was so cold, on top of being cold, there was no heat on the bus, and the windows had cracks, so all the cold air blowed in the bus. I called greyhound and I was given a complaint number and I have yet to hear back from them.

Product or Service Mentioned: Greyhound Bus Service.

Reason of review: Bad quality.

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You should have been given a full refund for all of the money that you paid for having to go through all of that. I recommend taking along a good blanket when riding Greyhound because often it is indeed freezing on the bus.

Not only should you be given a full refund, but you should be given free preferred boarding tickets on the next trip that you take with your babies. Good Luck.