State: Iowa Product: Greyhound Vehicle Driver Clear all filters (1 of 48 reviews match)

Greyhound Vehicle Driver Review from Iowa City, Iowa

Was just gonna take a quick trip to visit my brother in Holland MI. So we took the bus heading to Chicago. The second bus driver that came on duty that switched with the first driver in Lansing had no ide where he was going and made a huge circle to get to the station in Grand Rapids. And while he finally pulls up to the parking spot, he figured the side of the bus is too narrow for the passenger with the wheelchair to get off, so he decided to backup while the customers were still standing and with no warning. The whole line of people was trying to balance on their feet. And then the driver scored to backup the second time. There's a passenger at Grand Rapids that needed to get off the side with her wheelchair. So the siren went off while the side board load and escalates. Okay, then the driver got off and forgot about the siren that's still beeping in our ears and started viewing tickets from upcoming customers. The driver wasn't the one who turned off the siren or put the chairs back in order, we did. One of us decided to pull the chairs forward so we could have more space on the bus, and the siren stopped. The driver never came to check what's up. Took forever to get back on the road... Why did I decide to take Greyhound?! They were miles away from Michigan Flyer. Nothing luxurious or comfortable. Would never take it again
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Iowa City, Iowa
Greyhound Vehicle Driver
Reason of review
Poor customer service
Review #886954 is a subjective opinion of poster.