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After lost luggage, a stolen wallet, and a horrible 4 day experience with Greyhound, including a week of frustrating phone calls, emails, and such with Greyhound, I'm putting together a Call To Action against Greyhound. Please read below for more information:

It's time Greyhound was held accountable, so I'm putting this action together to get everyone who has ever had trouble with Greyhound's bus system to call and complain about their operating procedures, lack of customer service, amount of lost baggage, and anything else you can think of that you, or anyone you may know, want to address with Greyhound Lines, Inc.

Action Dates: June 23 through 27, 2008

Action Time: 8:00 am to 5:00 pm Central Standard Time (so adjust the times for your time zone.)

I believe if you can post this information in your Blog, on Message Boards, on Forums, or email it to your friends. If everyone then calls, sends letters, creates picket lines outside your local Greyhound station, faxes Greyhound and Laidlaw on June 23 through the 27th, perhaps they will understand just how unhappy everyone is with their bus service. Also, please consider finding and taking another bus service. If you know of a bus service, please list it so others can learn about them. I've listed one below, after all the other information.

Unpublished location of Greyhound's Corporate Offices:

Greyhound Lines, Inc.

Criag Lentzsch, CEO

15110 Dallas Pkwy

Dallas, TX 75248-4635


Do NOT call the listed phone numbers for Greyhound (214-849-8218 is given but only reaches a voice system and it's almost impossible to reach a live person on the 800-231-2222 official Greyhound number.), instead reach a live person by calling any of these unpublished numbers:

Operator with Executive Office: 214-849-8219

Bryan: 214-849-8217

Ursala: 214-849-8215

Safety Dept: 214-849-8214

Claudette: 214-849-8213

Jennell: 214-849-8211

These are the numbers that I was able to reach people, however, you can try to reach other live people by dialing 214-849-82XX (put any number in for the XX)

The Parent Company (the company that owns Greyhound) for Greyhound is:

Laidlaw Inc.

55 Shulman Boulevard, Suite 400

Naperville, IL 60563


Phone: 630-848-3000

Fax: 630-579-6438

Other Bus Services:

Trailways services some areas, so please see this website to see if they service the areas you are traveling:

Another great website to find bus services:

Monetary Loss: $1.

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Thank you so much for the info on who the CEO is. I have been looking for that for some time now. Because he is getting a letter from me and soon.

Dehra Dun, Uttarakhand, India #52314

I don't know what the problem some of these People have with Greyhound; I'm a successful Computer Business owner and i ride Greyhound cause i like to see the country and stuff like that; If you don't like Greyhound; Stop Riding their Buses


I had a prob. with bus service too.

I would like to know the results of your action calls.

I can be reached @ Thank you!


Pierceton, Indiana, United States #15494

Do you realize that noone gives a rats *** about your whiney article? People ride Greyhound for a reason, they have no money.

And your comment in this article about "anything else you can think of" only shows you're a problem child, broke, and out to rip off a company. Deal with it.

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