I was nearly assaulted by staff
Hear me out
86894 bus number
Sacramento to LA 11 pm delayed 45 minutes
Driver first told me move bag off seat which I quickly moved.
I said yeah yeah I’m putting my charger in the socket to charge my phone
He repeated me mocking “yeah yeah yeah”
He stood exactly six inches from me while I put my bag up
He wouldn’t move and he was staring at my breast aggressively
I was extremely intimidated and uncomfortable
Then he passed by me again this time bullies for because he thought my sweater was touching the seat next to me
Driver told me to “take it outside repeatedly 5 times “ for having sweater touching seat next to me. I took it off and he still acted furious.
I felt my life was in danger at this point
Manager ruby Said I couldn’t record it was illegal
Ruby manager said I couldn’t record wanted to take my phone when Recording was off
Driver announced to the staff: “ don’t say anything she’s recording”
Manager ruby asked to check my phone to ensure I wasn’t recording
I said I don’t feel comfortable I have personal photos
She said she I had to hand over my phone and I refused
She said I had to be ready to get kicked out of the station for recording
She said if I didn’t hand I’ve my phone I would be kicked out of the bus.
She insisted I could get on the next bus to Los Angeles at 3 AM
Driver didn’t let me board bus.
Ruby went “on break” before reissuing ticket lights off at counter
they took my original ticket. I never got a return ticket to LA I waited 1 hr for ticket with information desk lights off.
They took my ticket. Was left without ticket was forced to purchase air flight home.
Called greyhound customer service and they were closed
Product or Service Mentioned: Greyhound Bus Service.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Full refund.
Greyhound Cons: Disgusting.