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I am on a Greyhound bus right now number 2510. Holy *** this bus smells so bad. The bathroom toilet is open and has to piece that covers that hole that everything goes down . I have asthma and am literally stuffing my head inside my Carry on bag because my lungs are...
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Anonymous
GreyhoundVeteran

One time I was riding the Greyhound bus to Los Angeles and we were somewhere out in the desert in either Arizona or California and It was extremely cold on the bus and I was f...

1.0
I liked
  • Before i got on
I didn't like
  • As soon as i got on
#1321874
I cannot imagine what's happening with Greyhound buses. I am currently on a 6:30pm bus from NYC to Mt. Laurel, NJ. Today is Saturday, July 28, 2018. First, the bus was late because, "they did not have a driver for the bus and were waiting to get one." Finally a driver...
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Anonymous
h.bathroomer

You lay down with filthy, stinky, greyhound passengers, you get up smelling like one.

Anonymous
AintGoinToYoStoNoMoDollarJoe

My mama said that back in the 1950's when she used to ride the bus that there wasn't any restrooms on them and that you had to wait until they stopped somewhere if you needed ...

2.3
#1315601
My purse fell out in the overhead compartment on the bus
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Anonymous
aintgoingtoyostonomodollarjoe

my mama said that back in the 1950's when she would ride the bus that she used to climb up into the overhead bins and sleep up there. she said that she went inside the termina...

4.0
#1298879
Featured
Greyhound - Usually OK - Today Terrible
7/3/2018. The bus has a bathroom which is faulty and the whole bus smells like *** and urine. Everyone on the bus, bus #86163, 6:39pm bus from NYC to Mt. Laurel, NJ, has a frown of disgust in their faces. The smell is so unbearable. It's so unbearable that I had to...
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Anonymous
anonymous

Next time you should be sure to take along some air-freshener like Febreeze that eliminates the other, not just covers it up. Also maybe a can of Lysol Disenfectant for the Ba...

2.8
#1295037
Every stop the driver was late added stops to my rout this company needs shut down every one there is stupid and i should get my money back cost me 3000
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Anonymous
AintGoinToYoStoNoMoDollarJoe

Maybe they should cut out all of those "45 minute meal stops at McDonalds". That would save an hour off of the trip right there. And they should probably cut out all of the sm...

1.0
#1191330
My email to Greyhound that bounced back as undeliverable ... I am writing to inform you on how appalled and disappointed I am with Greyhound Bus Lines customer service - phone and how passengers were treated. My mother, a senior citizen, was scheduled to depart New...
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1.8
I didn't like
  • Late depatures
  • Poor service
#1083704

Greyhound in New York, New York - Horrible service ever!

I bought the ticket but realized I would not need it, so I tried to get refund. First of all, their refund system is so annoying. I thought I could get refund online or phone call, but they asked me to mail it to Dallas office, and the person on the phone was so unfriendly and somehow annoyed to deal with me. It was annoying that I had to mail (and pay extra money for mailing!!), but I did it anyway because the ticket was expensive and worth getting refund. I attached my actual ticket and letter that indicating my request for refund and my contact information, as they state on their website. I used the tracking mailing, so I know that my mail was delivered soon after (about 5 days) to their office. And I have been waiting for about a month, and I do not hear anything from them and get no refund. So I just called them, but the guy on the phone was so useless! I have the picture of my ticket, so I told him what the confirmation number was, and he said he could not find any information coming up. He also asked my name, I told him my name but not how to spell my name. My name is not common, so general people ask how to spell, but he did not confirm it. So I just assume he put whatever the spell he thought and saying no information found. Of course not if you enter wrong name! He finally explained they may be taking a while dealing with all refund so I just need to wait. But I have been waiting almost a month and they never opened my mail or enter info into the system!? I really doubt that I will get refund ever. Even though I take my time preparing for mailing and putting extra money for tracking mail, it worth nothing and I just lost money! They are such thieve! Never gonna use this horrible service again.
#925383
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Greyhound Bus Service Review

The bus smeeled like POO all the trip up from NY to Boston. There were people talking at their phones and the driver did NOT say anything about that, acting like it was normal to talk at that volume inside a bus. Incredible. I'm so pissed off and not satisfied about the service. My dog would have driven better. And, I've to point that out, I don't own a dog. Thumbs straight down
3.0
Details
Level of Comfort
Price Affordability
Value for money
#918150
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Greyhound Pittsburgh To New York Bus Review from New York, New York

Arrival in NYC at 11:00pm, when scheduled arrival from Pittsburgh was 8:00pm. There was no explanation given. Stop times were extended (e.g. 10 minutes announced by driver became 35 minutes). I had important plans based on my return time and would at least have appreciated some explanation for why we left Pittsburgh at 11:30 as opposed to the scheduled 10:20 time and delays persisted throughout the trip.
3.3
Details
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
Price Affordability
Product or Service Quality
Website
#715251
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Greyhound - Review about Bus Service from New York, New York

Greyhound bus left me at the rest stop. TWO HOURS AGO, and I'm still waiting for them to send someone!!
#569996
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