State: North Carolina Product: Greyhound Customer Care Clear all filters (2 of 53 reviews match)
filters
State:
City:
Show
Product:
1.0
Details
Greyhound left me and a few others at the rest stop, with all my belongings on the bus driver was nasty when we got on the bus in Philadelphia Filbert st. Station she was running late do to Eagles parade which had nothing to do with passengers, then at the rest stop...
View full review
Review
#1186007 Review #1186007 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Poor customer service

Greyhound in Fuquay Varina, North Carolina - Very rude, ignorant and unknowledgable staff

1.2
Details
Ref no 90190789. I wish i could have taken a video of this incident. I purchased my ticket way in advance and I thought I could save my ticket on my smart phone but they want paper tickets like the worst third world country. I had a little bit of time to get a printed ticket but clerk was unable to track my ticket even after showing her all the proof on my phone. She decided to help me by talking to the driver about the situation who kept YELLING on my face. and scaring my child who was with me at that time. She was yelling that I could make her lose her job yet my money is keeping her in the job.She was very very rude, loud and obnoxious. She left and did not want to look at my proof of purchase. I am stuck here in Raleigh. Customer service has promised to re issue my ticket by word of mouth. I will see later in the day. Will continue with this review after I see what will happen. My opinion. Avoid bus if you can if not be ready for the worst treatment ever in AMERICA.
View full review
Review
#860141 Review #860141 is a subjective opinion of poster.
Service
Greyhound Customer Care
Pros
  • Richmond virginia staff
Cons
  • Rude bus driver
  • Bad service
  • Rude people
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
Corporate U.S. Office P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts