State: Pennsylvania City: Erie Product: Greyhound Bus Service Clear all filters (1 of 423 reviews match)
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Greyhound - Very Bad Customer Service

1.5
Details
I’m very disappointed with my multiple experiences when using Greyhound as my form of transportation during travel. The customer service for one is horrible, and this behavior is evident at each terminal. I think Greyhound should implement training on customer service which is essential to any business that wants to KEEP its current customers, and gain new ones. Not only is the customer service bad, but there is certain level of professionalism that should be present when dealing with a company on this stature. I will make it my business to get the word out about
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Author
Location
Erie, Pennsylvania
Service
Greyhound Bus Service
Cons
  • Lack of customer service
Reason of review
Poor customer service
Review #771725 is a subjective opinion of poster.