State: Pennsylvania Product: Greyhound Bus Service Clear all filters (0 of 412 reviews match)
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Jan 2018 Terrible experience with Greyhound!!!! Had a ticket from Phila to Washington DC that was to leave @ 9:40 AM to arrive in DC slightly after 1 PM. Timing was critical because I was going to see an exhibit in DC that closed at 5PM. We were told that the bus was...
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2.7
Product
Greyhound Bus Service
#1172997
Greyhound will make her pay 20 bucks to reschedule if she misses. They also have a ridiculous policy of charging an $18 fee if the ticket is purchased by anyone other than the rider. How absurd that a parent cannot purchase a ticket for their child without a fee!! ...
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Anonymous
Anonymous

The root cause of the problem was a mishap with the train. Why are you bashing Greyhound? You are speculating as to what Greyhound would do before it happens. What really did ...

Product
Greyhound Bus Service
I didn't like
  • Bad service
  • Greyhound
#924427

Greyhound Bus Service Review

Traveling on Greyhound Bus Orlando to Miami, bus # FL86501, left Orlando around 9:30AM, 9/17/16. Strong urine smell as soon we board the bus. Sitting in second row from a driver, bus smell very badly everywhere and through journey. Opened ventilation nub located over the seat, and urine smell coming out from ventilation. We suffer nausea trough entire trip, 3 hours. This is horrible experience.
Product
Greyhound Bus Service
#920436

Greyhound - Bus Service Review from Philadelphia, Pennsylvania

Greyhound - Bus Service Review from Philadelphia, Pennsylvania
My bus was scheduled to leave at 4:35 bus don't pull off till 5:30 this is some *** and asked multiple times what was goin on who was assisting us ain't keep having a attitude with me cause my bus is a hour late and had no answers for me but we are cleaning the bus Smfh
1.6
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Level of Comfort
Product or Service Quality
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Value for money
Product
Greyhound Bus Service
#837628
I do not know how this bus swrvice even exists , Greyhoind sucks *** its the worst experience ive ever had in 34 years of traveling , 2 day delay ive been sleeping in a bus station for 43 hours due to greyhounds epic fails , DONT NOT EVER USE GREYHOUND , YOUR BETTER...
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Product
Greyhound Bus Service
#816511
I’m very disappointed with my multiple experiences when using Greyhound as my form of transportation during travel. The customer service for one is horrible, and this behavior is evident at each terminal. I think Greyhound should implement training on customer service...
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1.5
Product
Greyhound Bus Service
I didn't like
  • Lack of customer service
#771725

Greyhound - I was asked to leave the bus just bc I questioned the attitude of the driver. I was not even given time to check if I took everything I had. Result: a missed flight, humiliation.

Yesterday night, I boarded in Cleveland to arrive at Washington (June 1st, 2015; Bus number: 6409). In Pittsburg everyone was asked to leave the bus (as their policy). When we boarded back at 2 am (june second), the driver realised that one of my carry on bags were too big to be carry on. And he started to make sentences such as "here, in the US.." (I am a foreigner). But his attitude was so rude and volume was so loud as if he was yelling at me. I tried to explain him that I was allowed to board like this in the first place, and this was not my fault, and that his attitude was so rude; but he was was very angry that I responded him. Even though I had put my big bag on my legs and everyone was settled and ready to leave (plus, there were many empty seats), he said that I had leave the bus. I said that I had a flight but he was still very angry and asked me to leave very aggressively that I could only ask him time to pick up my bags; and he gave "30 seconds." He did not even give me time to pick my checked in bag; I could pick my checked in bag after the bus started to move, with the help of other two nice personnel (two young men)I have video recorded this part. And the lady who was supposed to be responsible for "complaints" asked me to erase the video otherwise they would allow me to take even the next bus.(and she left me there without even allowing me complain about situation) I myself went to ticketing personnel and requested another ticket. When I arrived at Washington it was too late for my flight. The lesson: no more travelling with bus, for the rest of my life.
Product
Greyhound Bus Service
#644400
Booked a ticket online two days prior for a 1:30 PM trip. Arrived an hour early to make sure my web purchase went through correctly. Bus arrives about 20 minutes late and there is roughly 40+ people waiting for this bus. The bus has no room for us. We have to wait for...
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Product
Greyhound Bus Service
I liked
  • Bus drivers attitude
I didn't like
  • Not considering my travel plans
#605166
It was so horrible I wouldn't refer my dog to get transferred from state to state by grayhound. Leaving Minnesota on Tuesday November the 11th 2014 our bus driver wiper blades went out on top of having a white out, we seat at a gas station waiting for help for God...
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Anonymous
Timb

Wow I'm always hearing bad things about this company how sad.

Anonymous
jay baby

I can agree greyhound suck, and alot of their employees are rude as ***k!

1.0
Product
Greyhound Bus Service
#557236
I purchased a ticket without my veterans advantage discount because conveniently the systems being down that day wouldn't allow me to use it. I purchased a ticket for a 715 bus route but that bus didn't get there until almost 9 pm. I switched my ticket to 345 am so I...
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Product
Greyhound Bus Service
#446415