State: Pennsylvania City: Philadelphia Clear all filters (11 of 836 reviews match)
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Jan 2018 Terrible experience with Greyhound!!!! Had a ticket from Phila to Washington DC that was to leave @ 9:40 AM to arrive in DC slightly after 1 PM. Timing was critical because I was going to see an exhibit in DC that closed at 5PM. We were told that the bus was...
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2.7
#1172997

Greyhound - Bus Service Review from Philadelphia, Pennsylvania

Greyhound - Bus Service Review from Philadelphia, Pennsylvania
My bus was scheduled to leave at 4:35 bus don't pull off till 5:30 this is some *** and asked multiple times what was goin on who was assisting us ain't keep having a attitude with me cause my bus is a hour late and had no answers for me but we are cleaning the bus Smfh
1.6
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#837628
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Greyhound Baltimore To Frederick Review from Philadelphia, Pennsylvania

Bus 7123 from baltimore to frederick md. 10.24.15. The driver is extremly rude.(dont sit up fromt to me move back! Walk to back bus made psngr spit gum in her.hands.if cold hug somebody.if hot take clothes off.didnt turn on lights wifi etc. Pitch blk.scream at psngr who ask for light.DIDNT I SAY DONT BOTHER ME!! She is very unprofessional.I STRONGLY RECCOMMEND she find a new profession that dont involve social skills or public....like the zoo.
1.2
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#723020
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Greyhound - Bus Ticket Review from Philadelphia, Pennsylvania

WTF! Is wrong with this company yall Irvin Cobb location SUCK *** yall website and app ain't *** yall keep ducking ppl over like get yall *** seating organized y the *** are yall selling tickets n letting ppl pay priority which they make u pay when u get there if its booked making ppl waste there money my bf brought his ticket a wk in advance last time for a BOOKED BUS but yall let ppl on b4 him that jus got they ticket gave him another ticket and told him to get and said next time get priority that's almost 300 bc I grey hound left they outside world no place to go so I had to pay over the phone for him a room so this time he got his ticket online again and got priority when he got there and nobody told him it was BOOKED AGAIN let him pay priority (which let's u ahead) made him get a WHOLE mother ticket so now he's out of 187.50 first ticket+145room+183.50second ticket=$516 so what was pose to be a 187.50 trip on to put a down payment on our apartment for our family made us short it keeps happening that's y I'm so upset especially now
1.2
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#652703
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It was so horrible I wouldn't refer my dog to get transferred from state to state by grayhound. Leaving Minnesota on Tuesday November the 11th 2014 our bus driver wiper blades went out on top of having a white out, we seat at a gas station waiting for help for God...
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Anonymous
Timb

Wow I'm always hearing bad things about this company how sad.

Anonymous
jay baby

I can agree greyhound suck, and alot of their employees are rude as ***k!

1.0
#557236
As background: I have never written one bad review/complaint about a product or service before. I have also take several modes of ground transportation in the US (including Megabus and Boltbus). My complaints about Greyhound are multi-layered, and I am only writing...
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Greyhound in Philadelphia, Pennsylvania - Delayed bus, made to wait outside

My son was supposed to leave on a bus from Norristown Pa to State College PA at 5:05 pm. Finally at 6:15 the station "manager" told them the bus had broken down and they would have to wait for another. Then this "manager" proceeded to kick everyone out because it was time for him to close! They waited outside until 7:10 when the new bus showed up. My son was supposed to connect on another bus in Harrisburg PA on the way to State College. He was assured this bus would wait for them. It did not and my son was stuck in Harrisburg overnight. This is not the first time we have had problems with Greyhound. Worst part is they really, really don't care. Probably the worst, most apathetic company I've ever dealt with.
#398454
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BAD SERVICE FROM GREYHOUND BUS AT FLIBERT ST.

On Jan 31, 2013, I arrived at the Filbert St. bus station at 2:00 PM so that I would not be late, waiting for the 4:00 PM bus to Mt.Pocono. About 4:05 I asked an employee where was the bus. I was told that the bus left. The bus driver nor the bus station made any announcement that the bus had arrived or was leaving. I was told that bus driver was late and did that he didn't want anyone to know that he had arrived late. I had to return home which takes me two buses from where I lived to get to Filbert street. Thanks for the bad service.
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I recently booked a ticket for my cousins to get to my house from NYC. They bus was supposed to leave at 10pm. When the bus didn't show up at 10pm, the workers told them there were no drivers and that the driver would come in 45 minutes. 45 minutes later, no driver,...
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#348425
I had a horrible experience with Greyhound this Saturday which I would like to share here.. It was absolutely outrageous. I had a reserved ticket which I purchased online about a week+ in advance. I showed up to the terminal early as indicated, and to my dismay, they...
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Barbara Levine

I had the same problem with Greyhound. They overbook and then make you wait an hour for another bus. In my case the bus they finally sent broke down 15 minutes outside NYC and...

Anonymous
Julius Degabuah

Greyhound lines is a bad company to drive for. they steal your money and the managers treat you like a slave. They all were german *** Do not go to work for greyhound lines. ...

#293040