State: Pennsylvania City: Pittsburgh Clear all filters (7 of 871 reviews match)
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Greyhound - The WORST transportation company in the entire world
To all the investors holding shares in this company, you either have to have a smarter and more efficient CEO, replacing the current one or sell ALL your shares ASAP!!! Because this company is going bankrupt very soon, due to its POOR services.This company is the worst...
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1 comment
Anonymous
#1718551

ONLY AN IDIOT WOULD EVER BUY SHARES OF GREYHOUND IN THE FIRST PLACE.

Review
#1567097 Review #1567097 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
i went from buffalo ny to pittsburgh pa. i had a lay over in erie pa. i missed connection and had to catch another bus in morning. i called and said that i will be there in a few days to pick up bags. i got there and took bags home to unpack. many items were missing. i...
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Review
#1240729 Review #1240729 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund
Tags
  • Resolution is slow with hound

ONLINE TICKET NOT WORKING PROPERLY, ONLINE TICKET AGENT TOLD ME TO GO INTO THE GREYHOUND STATION AND THE GREYHOUND AGENT WILL COMPLETE THE TRANSACTION FOR ME WITH THE ONLINE PRICE

2.3
Details
THE INSIDE TICKET AGENT COULDN'T APPLY THE ONLINE TICKET PRICE AND DIDN'T KNOW HOW, THERE WAS A SNOW STORM IN BOSTON, SO I HAD TO GO TO ANOTHER GREYHOUND AND THEY COULDN'T APPLY THE PRICE, I PURCHASED 3 TICKETS, ../(AT FULL PRICE) BECAUSE THE TICKET AGENT TOLD ME TO GO INTO THE GREYHOUND STATION STRANDED AND THE TICKET AGENT COULD NOT FIGURE THE RIGHT INFORMATION TO PRINT THE TICKET AND GAVE ME../(A DIFFICULT TIME ) BECAUSE SHE HAS , NO IDEA WHAT I AM TALKING ABOUT... 5 DAYS TO TRAVEL / FOR A 1 DAY TICKET.. I WOULD HAVE PURCHASED THE TICKET ONLINE WITH 1 CARD, IF THE TICKET AGENT GAVE ME THE RIGHT INFORMATION, NOT TO GO INTO THE OFFICE
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Review
#985809 Review #985809 is a subjective opinion of poster.
Cons
  • 3 nights travel instead of a new years eve travel
  • I went online for an online price ticket
  • Resulted in all other expenses
Reason of review
Pricing issue
Loss
$5300
Preferred solution
Full refund

Greyhound - Bus Service Review from Pittsburgh, Pennsylvania

I do not know how this bus swrvice even exists , Greyhoind sucks *** its the worst experience ive ever had in 34 years of traveling , 2 day delay ive been sleeping in a bus station for 43 hours due to greyhounds epic fails , DONT NOT EVER USE GREYHOUND , YOUR BETTER OFF WALKING !!!!!!## THEY TOOK MY $$ NEVER REFUND AFTER THEY LEFT ME STRANDED IN 16° weather outside for 9 hours now back inside for another 14 hours after i waited a whole day before that . No1 is helping id *** on greyhounds owners grave if i knew where to go !!!!!!
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Review
#816511 Review #816511 is a subjective opinion of poster.
Reason of review
Bad quality
I purchased a ticket without my veterans advantage discount because conveniently the systems being down that day wouldn't allow me to use it. I purchased a ticket for a 715 bus route but that bus didn't get there until almost 9 pm. I switched my ticket to 345 am so I...
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Review
#446415 Review #446415 is a subjective opinion of poster.
Loss
$122
Tags
  • disorganized
  • harsh
I am 65 and have been riding Greyhound since my teens. I am proof against a lot of bad behavior. Today while I was standing in the customer service office of the Pittsburgh bus station to ask for the name of a driver who had terrorized me in Columbus, Ohio, a girl...
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Review
#325458 Review #325458 is a subjective opinion of poster.

The worst service in the world - Greyhound

I bought a ticket from Pittsburgh PA to Wilmington DE. On the ticket, depart at 5:00 am and arrive at 11:50 am. Actually, departed at 7:20 am and arrived at 5:10 pm. Greyhound never follows its schedule? For the minimum words of 100: I bought a ticket from Pittsburgh PA to Wilmington DE. On the ticket, depart at 5:00 am and arrive at 11:50 am. Actually, departed at 7:20 am and arrived at 5:10 pm. Greyhound never follows its schedule? It is the worst service in the world. Never take it and leave it alone.
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Review
#227597 Review #227597 is a subjective opinion of poster.

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
Corporate U.S. Office P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts