filters
state:
Show
city:
Show
product:
Show
Show

Greyhound - Bus delayed

Horrible service all around. Stranded on side of hwy in texas.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1308121
Greyhound - STOLEN LUGGAGE
I PAID 130.00 TO HAVE MY LUGGAGE SHIPPED FROM GREYHOUND PHILA,PA TO GREYHOUND ALBANY,GA ON 7/5/2018 AND TODAY'S 7/19/2018 AND I STILL DON'T HAVE MY BAG,AND GREYHOUND HAS NOT REIMBURSED ME FOR THE SHIPPING COST OR THE AMOUNT OF MY VALUABLES INSIDE WHICH HAS BEEN...
Read more
1.0
#1307317
Greyhound - NO LUGGAGE
I paid 130.00 to have my luggage shipped from Greyhound Phila,Pa on 7/5/2018 to Greyhound Albany,Ga and today is 7/19/2018 and I still dont have my luggage,and Greyhound hasnt found my luggage or reimbursed me for the shipping cost or the amount of my valuables inside...
Read more
#1307312
Greyhound customer service couldn't do anything for me, like offering me a discount for my next ticket purchase, they just prefer to lose me as their loyal customer. That makes me think that I'm not important for them at all. Right now I don't have any option to travel...
Read more
2.5
I didn't like
  • Refund policy
#1307100
I bought two tickets to Greyhound from Newark, NJ to Scranton, PA on October 18, 2017, for returning the next day, and my husband couldn't travel with me at last minute, so I called to this not generous bus company customer service for request my refund, and the person...
Read more
1.9
I liked
  • That i could purchase online
  • Seeing all the amazing scenery of america
I didn't like
  • Unfair refund policy
#1307047
Show

Greyhound - No human contact

Same *** different day. Rude employees rude bus driver's
1.3
Details
Additional Fees
Billing Practices
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1304567
Show

Greyhound - All I wanted was to talk to a real person and that is imposs

Why can't you offer any help with a real person? Instead u have that virtual *** and on top of that that last time I rode Greyhound they lost My luggage and the driver was a *** I got my luggage 5 days later.
1.8
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1304495
I tried to purchase a round-trip ticket on Greyhound's "updated" website...got all of the way to the last step & a 1-800 came up, stating I would have to do this over the phone. I did; and, the Customer Service representative (overseas) was very polite...but, we did...
Read more
4.0
I liked
  • Getting my discount codes to apply when it worked
I didn't like
  • Miscued directions and notices that were promised in the mail
  • But never arrived
#1302952
Hello this complaint is about poor service at the forsyth location downtown Atlanta the workers are over worked management sucks its not a safe environment, people have been shot at, the homeless has taken over this place, you have one worker cooking food, running the...
Read more
#1302766
Show

Greyhound - *** UP

They had no info concerning my luggage
#1301637