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Greyhound in Los Angeles, California - Violation of 4th Amendments Rights

On Thursday July 11 2019, my greyhound bus from Palm Springs to LA was one hour late. The driver said the bus was late because ICE ( Border Patrol) had boarded the bus and demanded passenger IDs. Most of the passengers on this route are Hispanic and do not know or are terrified to exercise their rights. Greyhound could refuse entry to the agents if they do not have a warrant or probable cause. But Greyhound is allowing this assault on our rights. Call Greyhound and tell them to knock this *** off. You can also go to the ACLU website and sign their petition to Greyhound.
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Author
Location
Los Angeles, California
Pros
  • Cheap way to travel
Cons
  • Violation of 4th amendment rights
Reason of review
Violation of 4th amendment rights
Preferred solution
Stop allowing Border Patrol entry to your buses without warrant or probable cause
Review #1585222 is a subjective opinion of poster.
0 comments
1.0
Details
Greyhound - If I could give less than a one-star rating, I would.
Greyhound - If I could give less than a one-star rating, I would.
If I could give less than a one-star rating, I would. I recently booked a trip with Greyhound and it literally could not have been a worse experience. Their employees hate their job and it's very noticeable. I was taking a trip from southern California to the Oregon...
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Author
Location
Sacramento, California
Cons
  • No refund for a trip i couldnt take at fault of them
  • Yelled at by employee
  • Poor customer service
Reason of review
Poor customer service
Loss
$249
Preferred solution
Full refund
Review #1583654 is a subjective opinion of poster.
1 comment
the white female driver from Kansas to fort Smith is a very reckless driver today is 7/6/19 .I fear for my life because she is speeding in the rain
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Anonymous
#1714506

I always enjoyed it when we had a Greyhound driver that would "put the pedal to the medal". It sure as hail beat having the slow poke drivers who would stop at every little hi...

Author
Pros
  • Reasonable prices food grocery store sold across street
Cons
  • Bad service
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Worse Greyhound driver
Review #1579523 is a subjective opinion of poster.
1 comment
1.2
Details
Customer service sucks. The drivers (most of them) were EXTREMELY rude. Although I gotta give a shout-out to this one female who was training to drive. I wish I could remember her name because she was really nice. Anyway... The drivers RARELY make food stops. There was...
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Anonymous
#1713536

When I used to ride Greyhound they would stop at every little hick town along the way.

Author
Location
Ramsey, New Jersey
Pros
  • Cute picture of the greyhound on their logo
Cons
  • Food in bus stations unreasonably priced
  • Dirty bathrooms
  • Bus driver attitude to me
Reason of review
Poor customer service
Review #1579020 is a subjective opinion of poster.
0 comments

Greyhound in Brooklyn, New York - Late bus

1.0
Details
Not on time to none of the stops thy never cleaned the bathroom so we sat on a bus that smelled of urine the whole time that was a bad look for your company
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Author
Location
Brooklyn, New York
Cons
  • Not worth the money
Reason of review
Bad quality
Loss
$25
Preferred solution
Price reduction
Review #1573839 is a subjective opinion of poster.
1 comment
The bus had a wiper blade malfunction. We are sitting in a restaurant parking lot for over 3 hours waiting for a rescuse bus. I guess that the drivers are not required to check the bus to ensure that all components operate
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Anonymous
#1710346

WHEN IS THIS DISGUSTING COMPANY GOING TO FINALLY GO OUT OF BUSINESS? THEY ARE A DISGRACE AND A SCOURGE ON OUR COUNTRY FROM COAST TO COAST! THEY ARE ONLY A SMALL STEP ABOVE HIT...

Author
Location
Minneapolis, Minnesota
Reason of review
Poor customer service
Preferred solution
Full refund
Review #1573099 is a subjective opinion of poster.
0 comments
1.0
Details
I was in NYC waiting to take the 6:30 pm bus to RI. They told us they did not have a driver. We asked when are you going to get a driver? They said they did not know. in the meantime, there was a 7 pm bus to Boston. we asked if we could get on that bus and if they...
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Author
Reason of review
Return, Exchange or Cancellation Policy
Loss
$130
Preferred solution
Full refund
Review #1570600 is a subjective opinion of poster.
1 comment
5.0
Details
2007, I had reported space cadets, blood leaks, hacked, tech saw, tech ax, xrays, Christ crimes. Cyber nails, mist, and cyber skies, cyber planet, Conrad Carpenter, tech impacts have not halted matter, tech capture at Greyhound bus travelling to Laredo, Tx in 2008....
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Anonymous
#1710348

Did you remember to take your medication this morning? Best get on that right away!

Author
Location
Brownsville, Texas
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Review #1569729 is a subjective opinion of poster.
0 comments

Greyhound - Lied to

1.4
Details
I was lied to by customer service...told that a price would remain the same the next day. Train your representatives so that they know better than to lie to a customer.
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Author
Cons
  • Being lied to by customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Tags
Review #1569241 is a subjective opinion of poster.

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts
0 comments

Greyhound - Worst nite mare

Greyhound has the worst service anyone can imagen Busses are always late drivers don’t know there routes they have no window for cs it is just horrible
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Author
Reason of review
Poor customer service
Review #1568578 is a subjective opinion of poster.