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Greyhound - Worst nite mare

Greyhound has the worst service anyone can imagen Busses are always late drivers don’t know there routes they have no window for cs it is just horrible
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Author
Reason of review
Poor customer service
Review #1568578 is a subjective opinion of poster.
0 comments
1.0
Details
Greyhound - The WORST transportation company in the entire world
To all the investors holding shares in this company, you either have to have a smarter and more efficient CEO, replacing the current one or sell ALL your shares ASAP!!! Because this company is going bankrupt very soon, due to its POOR services.This company is the worst...
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Author
Location
Pittsburgh, Pennsylvania
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1567097 is a subjective opinion of poster.
0 comments

Greyhound in Springfield, Massachusetts - Left stranded

on the 19th of june purchased a round trip ticket too mgm casino in springfield mass. bus dropped me off at casino door after several hours of playing I waited outside over an hour before bus was supposed to pick me up at bus pick up area. bus never arrived I was forced too find another way home and pay another fee to get home again. was given a number for complaint department I which I was dealt with very poorly and rude was told I missed the bus which even the casino confirmed that bus never arrived. very un happy of way treated and the customer service they need more training to deal with customer. will never ever ever use greyhound again they have lost a customer
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Author
Location
Springfield, Massachusetts
Reason of review
Poor customer service
Loss
$22
Preferred solution
Full refund
Tags
  • Left Stranded And Hadtoo Pay For N
Review #1564659 is a subjective opinion of poster.
0 comments
1.0
Details
Took a trip from Austin TX to Toronto Ontario on 19th Jun. Other than seat not reclining and overhead light not working. They changed driver 4 times and each time everyone had to get if and reboard. 90% of the people at the crowded stations were reboarding. Then one of...
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Author
Reason of review
Problem with delivery
Preferred solution
Improve your services.
Review #1564574 is a subjective opinion of poster.
1 comment
First of all the bus driver was late, she was supposed to be in Saint Paul at 12:45pm she didn't pull up until 1:10 pm. When we finally pulled up to the first stop, a passenger went into the McDonald's to use the restroom and the bus driver left him. She seen people...
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Anonymous
#1703378

THAT PASSENGER SHOULD BE REFUNDED DOUBLE THE PRICE HE PAID FOR HIS TICKET!

Author
Location
Eau Claire, Pennsylvania
Review #1560902 is a subjective opinion of poster.
0 comments
1.6
Details
Booked a round trip bus ticket from North Hollywood to Phoenix this past weeknd for my mom and grandma. The bus departure from Los Angeles to Phoenix was an hour and a half a late, so they had to transfer to a bus that was going to Texas and making a stop in Phoenix....
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Author
Location
Phoenix, Arizona
Review #1556694 is a subjective opinion of poster.
0 comments
On the bus to Keene on Tuesday morning from New York Port Authority, the bus had the smell of the back toilet for the entire ride. We got in about a half hour late. That smell was even worse on the way back on Thursday aaaaaaaaand as the bus was nearing New York on the...
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Author
Reason of review
Bad quality
Review #1553958 is a subjective opinion of poster.
0 comments

Greyhound - Me and wheelchair flipped

May 28 2019 i was on bus they did not strap my wheelchair in he turned a corner fast i fell over and so did my wheelchair i have bruises on left arm still and right side hurts sore and they loose my luggage
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Author
Review #1550972 is a subjective opinion of poster.
1 comment
Got to final destination can not locate 5 pieces of Luggage
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Anonymous
#1698581

Greyhound in 25 words: 1.Disgusting 2.Repulsive 3.Reeks of Urine 4.Sardine City 5.Smelly Passengers 6.Rude Bus Drivers 7.Forty-Five minute McDonalds's meal stops 8.SCARY 9.UNC...

Author
Review #1547969 is a subjective opinion of poster.

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts
4 comments
1.3
Details
I purchased 3 tickets yesterday May 21, 2019 for Today May 22,2019. There’s was change of plans and I’m unable to take the bus. I called In the morning to ask for a refund and customer service told me that they couldn’t refund the tickets because it was non-refundable....
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Anonymous
#1692853

Soooo...You AGREED to the terms but didn't read and/or understand them.. Gotcha.... Do not agree to the terms if you don't plan on honoring them.. Problem solved...You're welc...

Author
Review #1540160 is a subjective opinion of poster.