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1 comment
1.0
Details
Greyhound - If I could give less than a one-star rating, I would.
Greyhound - If I could give less than a one-star rating, I would.
If I could give less than a one-star rating, I would. I recently booked a trip with Greyhound and it literally could not have been a worse experience. Their employees hate their job and it's very noticeable. I was taking a trip from southern California to the Oregon...
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Anonymous
#1717399

Don't forget the headlice and crablice that you will get from riding on the Greyhound. Been there/done that.

Author
Location
Sacramento, California
Cons
  • No refund for a trip i couldnt take at fault of them
  • Poor customer service
  • Yelled at by employee
Reason of review
Poor customer service
Loss
$249
Preferred solution
Full refund
Review #1583654 is a subjective opinion of poster.
1 comment
1.0
Details
Greyhound - The WORST transportation company in the entire world
To all the investors holding shares in this company, you either have to have a smarter and more efficient CEO, replacing the current one or sell ALL your shares ASAP!!! Because this company is going bankrupt very soon, due to its POOR services.This company is the worst...
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Anonymous
#1718551

ONLY AN IDIOT WOULD EVER BUY SHARES OF GREYHOUND IN THE FIRST PLACE.

Author
Location
Pittsburgh, Pennsylvania
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1567097 is a subjective opinion of poster.
0 comments
1.1
Details
Greyhound - Scam!!!!
I purchased a ticket for transportation from Phoenix, AZ to Santa Ana, CA. There was an option to upgrade to economy extra which allowed the ability to change bus times on the same day of travel. Since I wasn’t sure what time we would be ready to leave, I selected and...
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Author
Review #1475807 is a subjective opinion of poster.
0 comments

Greyhound - Bad baggage handling

Greyhound - Bad baggage handling
I lost my baggage from Nashville to Detroit, everything inside is new.. many times contact Greyhounds office.. : put a complain... Justin the Detroit claim baggage clerk was helpful.still waiting for response.
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Author
Review #1462747 is a subjective opinion of poster.
3 comments
1.0
Details
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
This incident took place 10/24/28-10/25/18. It was a planned trip that was supposed to be from Orlando to New York. I was set to arrive in New Yok the very next day, instead I didn't arrive until the 27th of October. Here's what happened: Me and my two toddlers were on...
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Anonymous
#1650921

Drama 101 is down the hall...

Author
Location
Orlando, Florida
Pros
  • Gave us a 7 dollar meal plan voucher
Cons
  • Negligence toward their customers needs
  • Disgusting
  • Horrible customer service
Reason of review
Poor customer service
Loss
$185
Preferred solution
Full refund
Tags
Review #1420163 is a subjective opinion of poster.
5 comments
If you are foolish enough or are so desperate that you will ride a Greyhound on scheduled runs and any issues come up their customer service has no authority to correct the problem on the spot. Greyhounds customer service is not even in the United States. They are...
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Anonymous
#1634155

Am I in Mexico, or is this the Memphis Greyhound Bus Depot?

Author
Reason of review
Poor customer service
Review #1397778 is a subjective opinion of poster.
5 comments
1.0
Details
Greyhound - STOLEN LUGGAGE
I PAID 130.00 TO HAVE MY LUGGAGE SHIPPED FROM GREYHOUND PHILA,PA TO GREYHOUND ALBANY,GA ON 7/5/2018 AND TODAY'S 7/19/2018 AND I STILL DON'T HAVE MY BAG,AND GREYHOUND HAS NOT REIMBURSED ME FOR THE SHIPPING COST OR THE AMOUNT OF MY VALUABLES INSIDE WHICH HAS BEEN...
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Anonymous
#1692854

Greyhound is run by all black people and think there superior beings like the Germans and now there game is to steal white people's stuff but that adds up to the destruction o...

Author
Reason of review
Poor customer service
Review #1307317 is a subjective opinion of poster.
0 comments

Greyhound in Sacramento, California - My baggage was lost filed a claim

1.0
Details
Greyhound - My baggage was lost filed a claim
Greyhound - My baggage was lost filed a claim
Filed claim for lost Bagage over 90 days ago was given this # in regards to my claim however every time i call toll free number for grey hound i am given the run around as to where no luggage has been found or claim has been received. I photo copy my claim ane here is the attachment can you please help me out by locating my claim or luggage please
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Author
Location
Sacramento, California
Reason of review
Bad quality
Review #1296399 is a subjective opinion of poster.
Featured
2 comments
2.8
Details
Greyhound - Usually OK - Today Terrible
7/3/2018. The bus has a bathroom which is faulty and the whole bus smells like *** and urine. Everyone on the bus, bus #86163, 6:39pm bus from NYC to Mt. Laurel, NJ, has a frown of disgust in their faces. The smell is so unbearable. It's so unbearable that I had to...
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Anonymous
#1516886

Next time you should be sure to take along some air-freshener like Febreeze that eliminates the other, not just covers it up. Also maybe a can of Lysol Disenfectant for the Ba...

Author
Location
New York, New York
Reason of review
Bad quality
Review #1295037 is a subjective opinion of poster.

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts

Greyhound Products and Services Reviews

Featured
1 comment
1.0
Details
Greyhound - Try to abandon me
Yesterday night bus driver stoped in Binghamton, she didn't anounced how long we stop there. When I used restroom after I had quick phone call(I spent time about 6mit total) meantime I realized bus was trying to bake up to move. I was stoping bus but she was still the...
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Anonymous
#1591358

Let's see, you didn't know how long the stop would be, you got off without asking and it's her fault? What did the other passengers do when she tried to leave without them? Oh...

Author
Reason of review
Poor customer service
Review #1257060 is a subjective opinion of poster.