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Greyhound - Scam!!!!
I purchased a ticket for transportation from Phoenix, AZ to Santa Ana, CA. There was an option to upgrade to economy extra which allowed the ability to change bus times on the same day of travel. Since I wasn’t sure what time we would be ready to leave, I selected and...
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1.1
#1475807

Greyhound - Bad baggage handling

Greyhound - Bad baggage handling
I lost my baggage from Nashville to Detroit, everything inside is new.. many times contact Greyhounds office.. : put a complain... Justin the Detroit claim baggage clerk was helpful.still waiting for response.
#1462747
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Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
This incident took place 10/24/28-10/25/18. It was a planned trip that was supposed to be from Orlando to New York. I was set to arrive in New Yok the very next day, instead I didn't arrive until the 27th of October. Here's what happened: Me and my two toddlers were on...
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Anonymous
Anonymous

Drama 101 is down the hall...

Anonymous
Anonymous

I Am really sorry with what happened to you and your little children. Hope you all got in New York, safe and health and that you had received your money back. Thanks for all y...

1.0
I liked
  • Gave us a 7 dollar meal plan voucher
I didn't like
  • Negligence toward their customers needs
  • Highway robbery prices greyhound charges for tickets
  • Unfair refund policy
#1420163
If you are foolish enough or are so desperate that you will ride a Greyhound on scheduled runs and any issues come up their customer service has no authority to correct the problem on the spot. Greyhounds customer service is not even in the United States. They are...
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Anonymous
TickleMeMcHomeless

Am I in Mexico, or is this the Memphis Greyhound Bus Depot?

Anonymous
ThankGodAndGreyhoundYoureGone

Riding Greyhound is like a Third World Experience.

#1397778
Greyhound - STOLEN LUGGAGE
I PAID 130.00 TO HAVE MY LUGGAGE SHIPPED FROM GREYHOUND PHILA,PA TO GREYHOUND ALBANY,GA ON 7/5/2018 AND TODAY'S 7/19/2018 AND I STILL DON'T HAVE MY BAG,AND GREYHOUND HAS NOT REIMBURSED ME FOR THE SHIPPING COST OR THE AMOUNT OF MY VALUABLES INSIDE WHICH HAS BEEN...
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Anonymous
JOJO

Good Luck. This happens more often than you think.

Anonymous
Anonymous

True They al work together and will rob you BLIND

1.0
#1307317

Greyhound in Sacramento, California - My baggage was lost filed a claim

Greyhound - My baggage was lost filed a claim
Greyhound - My baggage was lost filed a claim
Filed claim for lost Bagage over 90 days ago was given this # in regards to my claim however every time i call toll free number for grey hound i am given the run around as to where no luggage has been found or claim has been received. I photo copy my claim ane here is the attachment can you please help me out by locating my claim or luggage please
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1296399
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Featured
Greyhound - Usually OK - Today Terrible
7/3/2018. The bus has a bathroom which is faulty and the whole bus smells like *** and urine. Everyone on the bus, bus #86163, 6:39pm bus from NYC to Mt. Laurel, NJ, has a frown of disgust in their faces. The smell is so unbearable. It's so unbearable that I had to...
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Anonymous
anonymous

Next time you should be sure to take along some air-freshener like Febreeze that eliminates the other, not just covers it up. Also maybe a can of Lysol Disenfectant for the Ba...

2.8
#1295037
Featured
Greyhound - Try to abandon me
Yesterday night bus driver stoped in Binghamton, she didn't anounced how long we stop there. When I used restroom after I had quick phone call(I spent time about 6mit total) meantime I realized bus was trying to bake up to move. I was stoping bus but she was still the...
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Anonymous
Anonymous

Let's see, you didn't know how long the stop would be, you got off without asking and it's her fault? What did the other passengers do when she tried to leave without them? Oh...

1.0
#1257060
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Dec 28,2017. I filed a claim with Greyhound I filled out all the necessary paperwork that they needed my ticket claim form sheet and in the claim form sheet I put every item that I was missing it was around $2,800 also had insurance that I paid on my ticket been...
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2.5
Bogart, Georgia
#1227149

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
P.O. Box 660362
Dallas, Texas 75266-0362
United States
All Greyhound Contacts

Greyhound Products and Services Reviews

Featured
Greyhound - Horrible experience
Greyhound - Horrible experience
I supposed to leave Dayton, OH at 10,20pm the bus was full they toke only 2 passenger i dont know how Greyhound system works and we were forced to stay 2 more hours for 2nd bus to come, i payed for 15 hours trip, now im at Columbus, OH its 2,30am and they are telling...
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Anonymous
Smitty

Telling on "Facebook" doesn't mean anything and won't help.And unless you tell only truth, you are subject to libel accusations.You "don't know how the system works" . Here's...

1.0
#1082454