Latest review first
This incident took place 10/24/28-10/25/18. It was a planned trip that was supposed to be from Orlando to New York. I was set to arrive in New Yok the very next day, instead I didn't arrive until the 27th of October. Here's what happened: Me and my two toddlers were on...Read more
Company wrote 0 private or public responses to the review from Dec 10.
- Gave us a 7 dollar meal plan voucher
I didn't like
- Negligence toward their customers needs
- Highway robbery prices greyhound charges for tickets
If you are foolish enough or are so desperate that you will ride a Greyhound on scheduled runs and any issues come up their customer service has no authority to correct the problem on the spot. Greyhounds customer service is not even in the United States. They are...Read more
Company wrote 0 private or public responses to the review from Nov 10.
I PAID 130.00 TO HAVE MY LUGGAGE SHIPPED FROM GREYHOUND PHILA,PA TO GREYHOUND ALBANY,GA ON 7/5/2018 AND TODAY'S 7/19/2018 AND I STILL DON'T HAVE MY BAG,AND GREYHOUND HAS NOT REIMBURSED ME FOR THE SHIPPING COST OR THE AMOUNT OF MY VALUABLES INSIDE WHICH HAS BEEN...Read more
Company wrote 0 private or public responses to the review from Jul 19.
Greyhound - My baggage was lost filed a claim
Filed claim for lost Bagage over 90 days ago was given this # in regards to my claim however every time i call toll free number for grey hound i am given the run around as to where no luggage has been found or claim has been received. I photo copy my claim ane here is the attachment can you please help me out by locating my claim or luggage please
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 05.
7/3/2018. The bus has a bathroom which is faulty and the whole bus smells like *** and urine. Everyone on the bus, bus #86163, 6:39pm bus from NYC to Mt. Laurel, NJ, has a frown of disgust in their faces. The smell is so unbearable. It's so unbearable that I had to...Read more
Company wrote 0 private or public responses to the review from Jul 03.
Yesterday night bus driver stoped in Binghamton, she didn't anounced how long we stop there. When I used restroom after I had quick phone call(I spent time about 6mit total) meantime I realized bus was trying to bake up to move. I was stoping bus but she was still the...Read more
Company wrote 0 public responses to the review from May 16.
Dec 28,2017. I filed a claim with Greyhound I filled out all the necessary paperwork that they needed my ticket claim form sheet and in the claim form sheet I put every item that I was missing it was around $2,800 also had insurance that I paid on my ticket been...Read more
Company wrote 0 public responses to the review from Apr 05.
I supposed to leave Dayton, OH at 10,20pm the bus was full they toke only 2 passenger i dont know how Greyhound system works and we were forced to stay 2 more hours for 2nd bus to come, i payed for 15 hours trip, now im at Columbus, OH its 2,30am and they are telling...Read more
Company wrote 0 public responses to the review from Aug 02, 2017.
I'm on bus 60542 Nashville TN to Cincinnati OH . The bus seems like one of of your old buses ,wifi doesn't work my seat is broke ,I can actually lick the seat in front of me I'm so close ,I had to ride like this for two and one half hours being that I'm seventy years...Read more
Company wrote 0 public responses to the review from Jul 13, 2017.
- That i could purchase online
My grandson bought a ticket from Sioux City, Iowa to Duncan, Arizona. The bus was late for the layover and the passengers spent the night on the street because they wouldn't let them sleep in the terminal!! Next morning they caught the bus for Phoenix but the driver...Read more
Company wrote 0 private or public responses to the review from Jun 14, 2017.
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