Most helpful reviews first
This incident took place 10/24/28-10/25/18. It was a planned trip that was supposed to be from Orlando to New York. I was set to arrive in New Yok the very next day, instead I didn't arrive until the 27th of October. Here's what happened: Me and my two toddlers were on...Read more
Company wrote 0 private or public responses to the review from Dec 10.
- Gave us a 7 dollar meal plan voucher
I didn't like
- Negligence toward their customers needs
- Highway robbery prices greyhound charges for tickets
If you are foolish enough or are so desperate that you will ride a Greyhound on scheduled runs and any issues come up their customer service has no authority to correct the problem on the spot. Greyhounds customer service is not even in the United States. They are...Read more
Company wrote 0 private or public responses to the review from Nov 10.
Greyhound Bus Lines should be shut down and put out of business by the government for being a menace to society. All of the stations should be converted in Homeless Shelters and/or Transitional Housing for the Homeless. Many stations are already located in the...Read more
Company wrote 0 public responses to the review from Jun 30.
7/3/2018. The bus has a bathroom which is faulty and the whole bus smells like *** and urine. Everyone on the bus, bus #86163, 6:39pm bus from NYC to Mt. Laurel, NJ, has a frown of disgust in their faces. The smell is so unbearable. It's so unbearable that I had to...Read more
Company wrote 0 private or public responses to the review from Jul 03.
I used to love to travel by greyhound. Two weeks ago my grandbabies and I traveled ftom Memphis, TN to Oklahoma City. We departed at 3:05 am, it was so cold, on top of being cold, there was no heat on the bus, and the windows had cracks, so all the cold air blowed in...Read more
Company wrote 0 private or public responses to the review from Nov 18.
Greyhound - Drunk driver
There is a bus driver that would drink 5 beers before clocking in for work. Driving from Vegas to Idaho or Denver. Which I had reported on several occasions. scary thought what could occur. Pray that someone will start doing random testing on their drivers.
Company wrote 0 private or public responses to the review from Nov 28.
Greyhound - Rude and unprofessional
The bus driver was very rude when speaking to me about an open seat at that time I asked him to watch his mouth he continued to be rude and even threaten to put me off the bus . When asked why was I being put off he said and I quote I can do what I want
Company wrote 0 private or public responses to the review from Nov 22.
Yesterday night bus driver stoped in Binghamton, she didn't anounced how long we stop there. When I used restroom after I had quick phone call(I spent time about 6mit total) meantime I realized bus was trying to bake up to move. I was stoping bus but she was still the...Read more
Company wrote 0 public responses to the review from May 16.
Greyhound - No Show
Paid for a short commute. Forty five minutes is all. Bus never showed. Asked for a credit to apply to next week. They, Greyhounds customer service, will do every thing they can to invalidate that...their bus did not show. Do what ever you can NOT to use this bus line. Walk, skate board, bike what ever but think long and hard before you use this line. Pathetic to say the least.
Company wrote 0 public responses to the review from Dec 10.
Got to Nashville, TN for Greyhound transfer about 9 pm next bus to arrive 1:30 am. Never showed. Station manager told me he would get hotel room for my 5 year old disabled daughter and I. And an Uber, food vouchers, etc. He left without doing so and did not leave info...Read more
Company wrote 0 private or public responses to the review from Aug 24.
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