Most helpful reviews first
This incident took place 10/24/28-10/25/18. It was a planned trip that was supposed to be from Orlando to New York. I was set to arrive in New Yok the very next day, instead I didn't arrive until the 27th of October. Here's what happened: Me and my two toddlers were on...Read more
If you are foolish enough or are so desperate that you will ride a Greyhound on scheduled runs and any issues come up their customer service has no authority to correct the problem on the spot. Greyhounds customer service is not even in the United States. They are...Read more
Greyhound is horrible. Me and mother were going to see the play Wicked on Broadway at 2 pm. We have been wanting to see this play for about 5 years. We get to the stop where the New Carrollton bus was supposed to board at 8:30 and leave at 8:55. We got there about...Read more
I didn't like
- Being dismissed
- Missing my event
I got stranded in Houston coming down here to get my daughter who is homeless and in a very bad addiction things didn't go out between us and they left me here. I booked a ticket on Saturday night was to leave Monday My friend's car broke down and I didn't have a ride...Read more
I purchased a ticket for transportation from Phoenix, AZ to Santa Ana, CA. There was an option to upgrade to economy extra which allowed the ability to change bus times on the same day of travel. Since I wasn’t sure what time we would be ready to leave, I selected and...Read more
Although it was wonderful to be given a five hour long delay in Saint Louis, Missouri so that I was able to listen to a nephew discuss a career, it was awful to be unable to offer more than a sack of potato chips to a growing lad. We did not know how long the bus delay...Read more
I had a weed pipe on my person...the driver said i wasnt allowed back on the bus because weed is illegal in CA and threatened me that god will punish me, and said to take The next busRead more
Greyhound - Bad baggage handling
I lost my baggage from Nashville to Detroit, everything inside is new.. many times contact Greyhounds office.. : put a complain... Justin the Detroit claim baggage clerk was helpful.still waiting for response.
Greyhound - Nonexisting bus stops in Gainesville fl and Pensascola Fl
I did try to book trip by g Greyhound bus from Gainesville fl to Pensacola fl march28 2019 and march 29 2019 I did try several Greyhound web sites all the web sites are showing Gainesville Fl bus stop doesn't exist and Pensacola doesn't exist I believe there is a Greyhound bus leaving Orlando fl going to Houston tx with stops in Gainesville fl and Pensacola Fl because I couldn't find any info I can not take greyhound it is very sad greyhound doesn't take better care of future passengers
Greyhound - Never again...
It was the worst 23 hour's of my life? Had a panic attack. Was told I was going to get throughout of the property? Went to Jacksonville instead of the StAugistine? Very rude people that work there?
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