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Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
This incident took place 10/24/28-10/25/18. It was a planned trip that was supposed to be from Orlando to New York. I was set to arrive in New Yok the very next day, instead I didn't arrive until the 27th of October. Here's what happened: Me and my two toddlers were on...
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Anonymous
Anonymous

Drama 101 is down the hall...

Anonymous
Anonymous

I Am really sorry with what happened to you and your little children. Hope you all got in New York, safe and health and that you had received your money back. Thanks for all y...

1.0
I liked
  • Gave us a 7 dollar meal plan voucher
I didn't like
  • Horrible customer service
  • Disgusting
  • Unfair refund policy
#1420163
If you are foolish enough or are so desperate that you will ride a Greyhound on scheduled runs and any issues come up their customer service has no authority to correct the problem on the spot. Greyhounds customer service is not even in the United States. They are...
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Anonymous
TickleMeMcHomeless

Am I in Mexico, or is this the Memphis Greyhound Bus Depot?

Anonymous
ThankGodAndGreyhoundYoureGone

Riding Greyhound is like a Third World Experience.

#1397778
I purchased 3 tickets yesterday May 21, 2019 for Today May 22,2019. There’s was change of plans and I’m unable to take the bus. I called In the morning to ask for a refund and customer service told me that they couldn’t refund the tickets because it was non-refundable....
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1.3
#1540160
Bus leaves Atlanta Greyhound station travels 2or3 blocks breaks down. Sat stuck in traffic for an hour.
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Anonymous
Anonymous

Once, when traveling through Atlanta on Greyhound, I walked around until I found a convenience store to buy some food & drink at. A VERY AGGRESSIVE panhandler hounded me for m...

1.5
#1520577
I started in Hammond, IN today at 7:45 am storing an 18”x”18”x24” well taped box of clothing in underneath storage compartment. Also stored a med sz plastic bag. (Too big for in passenger area). This I did at Hammond as well as in Indianapolus, IN. No questions asked!...
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Anonymous
Anonymous

It's best never to put anything under the bus. Once I put a big box full of hundreds of dollars of magazines under the bus and the box didn't show up at my destination until 3...

2.4
Louisville Central, Kentucky
#1502410

Greyhound in Kaw, Missouri - Horrible Customer Service!!!

Been told I was getting a refund now for over a month and still have not received the refund. Horrible service for passengers as well and the staff at the station was very rude.
2.1
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Kaw, Missouri
I liked
  • Drivers that are nice and tell us funny stories and jokes
I didn't like
  • Lack of customer service
  • Worst costumer service ever
#1527669
Show
Greyhound is horrible. Me and mother were going to see the play Wicked on Broadway at 2 pm. We have been wanting to see this play for about 5 years. We get to the stop where the New Carrollton bus was supposed to board at 8:30 and leave at 8:55. We got there about...
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Anonymous
Thank God And Greyhound Youre Gone

You should have been refunded DOUBLE YOUR MONEY BACK.

2.1
I didn't like
  • Being dismissed
  • Missing my event
#1492123
I got stranded in Houston coming down here to get my daughter who is homeless and in a very bad addiction things didn't go out between us and they left me here. I booked a ticket on Saturday night was to leave Monday My friend's car broke down and I didn't have a ride...
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PortlyMojaveRattlesnake963
PortlyMojaveRattlesnake963

Yes I'm a very extremely pissed of at the whole Greyhound company. U say one fricking thing send u do the opposite. Personally I feel as tho the customer is right. Y'all don't...

1.0
#1490453
Charlotte, NC Summary - to LA: Leg 1 - Charlotte to Atlanta - Two hours late to Atlanta - missed connecting bus - five hour delay to get re-ticketed. Leg 2 - Atlanta to Dallas - Student driver - kept killing engine - 30 mph at times on freeway - claims transmission...
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1.0
I didn't like
  • Four inferior or broken buses out of five
#1505040
Featured
Greyhound - Usually OK - Today Terrible
7/3/2018. The bus has a bathroom which is faulty and the whole bus smells like *** and urine. Everyone on the bus, bus #86163, 6:39pm bus from NYC to Mt. Laurel, NJ, has a frown of disgust in their faces. The smell is so unbearable. It's so unbearable that I had to...
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Anonymous
anonymous

Next time you should be sure to take along some air-freshener like Febreeze that eliminates the other, not just covers it up. Also maybe a can of Lysol Disenfectant for the Ba...

2.8
#1295037