Greyhound Reviews

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Trying to get ticket information

I was trying to get tickets information and I had great communication, great customer service. I am gonna b traveling in January and I needed the information ahead of time. Thanks, it was never an issue.

User's recommendation: I am highly recommend.

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ID
#2885758 Review #2885758 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

I got charged twice to get back to the city

I got charged twice,leaving Utica to Albany to get the bus to go to New York.Then I had to pay again

User's recommendation: I will like a refund for being charged twice.

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ID
#2807157 Review #2807157 is a subjective opinion of poster.
Loss
$45
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Got sick after changing dates to travel

Frequent customer of greyhound, I bought tickets to travel and had to push the dates back because I got sick, tried to follow the policy and paid extra twenty dollars to change dates, when the date came around I still couldnt travel due to sickness- would have got others sick in a confined space. I am aware of the refund policy, but altogether thats a hundred dollars out of my pocket for me not even to be able to go where I needed to go. If its possible to refund any amount at all please do so as it would help me greatly since I am sick and cant travel. Confirmation number on my order was 7096****

User's recommendation: Buy a refundable ticket even if you think you will for sure make your ride.

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ID
#2571752 Review #2571752 is a subjective opinion of poster.
Service
Greyhound Bus Ticket Booking
Loss
$98
Preferred solution
Price reduction

Bus broke down

The young lady on the phone was more than helpful went out of her way to put my mind at ease that my loved one was safe and was on the road and there was no problems. Kept me on the line to make sure that I knew what was going on and that she was doing everything possible. Great service folks keep up the good work

User's recommendation: Great service if you need help they're there to help.

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ID
#2557854 Review #2557854 is a subjective opinion of poster.
Location
Fort Worth, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund of money

I need to refund my ticket. I thought I was not able to rent a car but now I can Use sense
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1 comment
#1977320

Hail, you'd be better off hitching a ride than to go on Greyhound. Can you even imagine the amount of germs that you will encounter on the Greyhound bus and inside of the Greyhound station?

ID
#2362678 Review #2362678 is a subjective opinion of poster.
Loss
$3
Preferred solution
Full refund

For refund

Bus broke down in Utah for 6 hours and I am disabled
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1 comment
#1959581

Hey man, those Mormon dudes are gentlemen in the streets & FREAKS in the sheets.

ID
#2291271 Review #2291271 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Greyhound Bus Service
New Reviewer
2007, I had reported space cadets, blood leaks, hacked, tech saw, tech ax, xrays, Christ crimes. Cyber nails, mist, and cyber skies, cyber planet, Conrad Carpenter, tech impacts have not halted matter, tech capture at Greyhound bus travelling to Laredo, Tx in 2008....
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1 comment
#1710348

Did you remember to take your medication this morning? Best get on that right away!

ID
#1569729 Review #1569729 is a subjective opinion of poster.
Location
Brownsville, Texas
Service
Greyhound Bus Service
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered

Bus was late

own the first of june i road the bus from new iberia. to houston tx it was to leave at 10.35 but it. was almost 12 an i got here late an miss my grandso leaving
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ID
#1272298 Review #1272298 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
New Reviewer

Refund needed

purchased a ticket online now i want a refund
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ID
#1237178 Review #1237178 is a subjective opinion of poster.
Product
Greyhound Bus Ticket
Reason of review
Return, Exchange or Cancellation Policy

Greyhound - Vehicle Driver Review

Greyhound driver number6244 left me in birmingham gave me 5 minutes to get my ticket or she said she was gonna leave me here.and the girl ahead of me at the ticket machinecouldnt even print out a her ticket.so iam sitting here wondering how come she didnt get left? Cause she was the same color as her black? I think the driver did this to me on purpose cause iam brown.cause she kept asking me do u speak english.
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ID
#954071 Review #954071 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver
Reason of review
Poor customer service

Greyhound Bus Service Review

i just had a buss leave ten minutes early and missed it. They lied say it left on time...
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ID
#803768 Review #803768 is a subjective opinion of poster.
Location
Oakland, California
Service
Greyhound Bus Service
Reason of review
Bad quality
New Reviewer

Greyhound Bus Service Review from Ferris, Texas

I just stopped in Dallas to transfer buses. I've been on buses two days and this is the only station that was not clearly marked where to go for our bus. So I asked a women at the counter I told her the announcement said line zero but the lines are marked a.b.c ECT. They had already called my bus so I needed help. She wasn't able to help much because she was behind the counter. But a security guard was like snapping at me she can't help I said well I need to find my bus they already called it. Only because of my forceful way did he start to help. And he didn't help enough. He went outside there were about 6 buses so it was loud. He found which bus. But didn't tell them to wait. I said you should tell him to wait cause I was by the door and he was half way to the bus. He comes inside and says I ain't gotten to tell them *** cause ur shouting at me. All I wanted was my bus I only shouted as the buses were loud. He brought the argument in front of a crowd!!
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ID
#716141 Review #716141 is a subjective opinion of poster.
Location
Ferris, Texas
Reason of review
Poor customer service

Electric Plug Review

On a bus right now traveling from Claremont, Ca to Las Vegas, Nv. and the electric plugs do not work. Schedule # 6006. Now in Riverside, Ca. Vernell McNeal 702-712-****
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ID
#552367 Review #552367 is a subjective opinion of poster.
Location
Anaheim, California

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