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Bus driver ran me into head on traffic

1.0
Details
Greyhound - Bus driver ran me into head on traffic
The video shows him flipping me off with his middle finger twice then blowing me kisses!
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2 comments
Anonymous
#1846363

Does your cute little video show how this dynamic began? All I see is a moron driving down the street with a phone, pretending they're making an epic and not paying attention to the road.

How many people did your ignorant @#$# put in danger just to get your video? What about the people on the bus as you helped distract the driver? If this person was so dangerous, why didn't you call the police you moron? Please tell me you didn't have a kid in the car.

If you haven't already please do not reproduce. OK say it, idiot, "You must work for them"

Anonymous
#1848227
@PissedConsumer1846363

Who in their right mind would be riding Greyhound during the covid-19 emergency shutdown. They've got a lot of nasty unwashed people riding the Greyhound and everyone is all squashed up together like sardines.

Plus the buses are carrying passengers from all kinds of freaky places and is constantly stopping and letting new freaks aboard. I would say that Greyhound buses are probably the ideal environment for not only contracting the C coronavirus, but also headlice and crablice as well.

The buses are filthy and so are the bus stations. And it would be no fun without all of the 45 minute meal stops at McDonalds.

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ID
#1852449 Review #1852449 is a subjective opinion of poster.
Location
Haines City, Florida
Service
Greyhound Vehicle Driver

Loss propety

I loss my propety when i ride to las vegas and i still waiting for my propety
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ID
#1847595 Review #1847595 is a subjective opinion of poster.
Location
Jacksonville, Florida

They lost my suit case with all my clouths

I won't grey hound to pay for my lost belongings

User's recommendation: Don't ever use greyhound.

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ID
#1833448 Review #1833448 is a subjective opinion of poster.
Location
Gladstone, Michigan

They lost my suit case with all my clouths

3.7
Details
They put both tages on one suit case they lost one with all my damn clothes in it

User's recommendation: Never use greyhound.

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1 comment
Anonymous
#1848230

There's some well dressed b um walking the streets. The girls go crazy for a sharp dressed Man.

And hey look, he even looks like mister z.z. top with that real long unshaven beard and cheap sunglasses.

ID
#1831198 Review #1831198 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Pros
  • Buses are clean
Preferred solution
Full refund

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Poor customer service, and they lost my suitcase

1.0
Details
Greyhound - Poor customer service, and they lost my suitcase
I had my suitcase getting on the bus from toledo ohio to chicago illinois. When i went to get it off the bus it was gone

User's recommendation: Just save your money and fly.

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ID
#1828731 Review #1828731 is a subjective opinion of poster.
Service
Greyhound Customer Care
Cons
  • Bad service
  • Rude drivers
  • Everything else
Loss
$3000
Preferred solution
Return my suitcase to me or i am contacting an attourney

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Verified Reviewer

See if my luggage has been found

1.8
Details
Had to switch busses in toledo oh and chicago illinois. When we got to chicago my suitcase was not underneath the bus.

User's recommendation: Make sure you fly by plane because they csn at least keep track of your checked bag!

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ID
#1828698 Review #1828698 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Pros
  • Get to see scenery
Cons
  • Shabby bus and the worst customer service
Loss
$3000
Preferred solution
To either get my bag back to me or im contacting a lawyer

Horrible customer service

1.0
Details
My son was delayed 3 hours because of shortline was late for his transfer. Dropped off in Ithaca with no idea when the other bus was coming. I had to put him in a hotel for the night and drive 6 hours to pick him up. Refused to compensate for hotel.

User's recommendation: do not book ticket.

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2 comments
Anonymous
#1838996

Will the Coronavirus affect travel on Greyhound??? Many of Greyhound's passengers are unwashed and stinky and it would seem that they would be much more likely to be carriers of the Coronavirus. And the filthy conditions of the Greyhound stations and buses also are a germ petri-lab in motion.

Anonymous
#1853216
@PissedConsumer1838996

Also, when long distance Greyhound riders stay overnight in hotels/motels, they tend to stay in establishments on the seamier and sleazier side of the selection.

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ID
#1818612 Review #1818612 is a subjective opinion of poster.
Location
Buffalo, New York
Loss
$200
Preferred solution
Compensation for hotel and gas
1.0
Details
My 19 year old son, whom is a freshmen in college with no vehicle on campus, found it necessary to travel out of town for the weekend for a tournament he had been practicing to play in for months! He pre-purchased a Greyhound ticket online, followed all instructions on...
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2 comments
Anonymous
#1841879

"they treated us" Helicopter mom, your table for two is ready. Helicopter mom table for two.

Let the boy's sack drop and handle this own business. He's 19 and a man. No, I take it back, he's a boy. He should feel some kind of shame that mommy had to get on the phone and talk to someone with him.

Bring him home immediately.. He's clueless.

Love how you try to pad out the complaint by dropping the "college student" card a couple of times. "You must work for them."

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ID
#1816284 Review #1816284 is a subjective opinion of poster.
Service
Greyhound Bus Service
Loss
$30

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Ticket Exchange

1.0
Details
Bought a flexible fare ticket, knowing my date and location of travel may need to change. Now I've been told the following after over an hour on the phone with various customer service people: "actually, you can only change the date not the location" (website says otherwise) "had you bought an economy or economy plus ticket we could change the location and date but since you bought flexible we cannot" (doesn't say that anywhere, only says under exchanges that you can change whatever needs to be changed). Not sure why I spent about $30 to get a ticket I was told would allow me to make changes easiest only to now get this service. Just want to do what all of the website information says I can do.

User's recommendation: Apparently don't waste your money on flexible fares because they're a lie????

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ID
#1815772 Review #1815772 is a subjective opinion of poster.
Product
Greyhound Bus Ticket
Cons
  • Policies on website are not policies on phone
  • Condecending
  • Worst costumer service ever
Loss
$40
Preferred solution
Full refund or just change my ticket like you said I should be able to. But since I was supposed to travel tomorrow, full refund seems to be the only option.

To talk to a supervisor that speaks english as his or her 1st language.

Greyhound is a *** joke. They are rude disrespectful and had the nerve to call me a liar. They wont refund me my money nor would they give me there corporate phone number. Im now going to report them to the BBB and im going to the media
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1 comment
Anonymous
#1835956

LOL...Speaking of English, it's "THEIR" and "I'M." As far as a refund, did you buy a refundable ticket? IF not, you're @#$# out.

No one cares if a no one goes to the media.

What a joke! "You must work for them."

ID
#1814997 Review #1814997 is a subjective opinion of poster.
Location
West Des Moines, Iowa

Have bus driver check bus before passengers get on.

Put up rules on bus.
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1 comment
Anonymous
#1834484

When is Greyhound going to take over one of the airlines? Now I'd like to see THAT! They could welcome all of the unwashed riff raff that they currently welcome on their buses......., all of the passengers who had parent's who never taught them any manners.

ID
#1811022 Review #1811022 is a subjective opinion of poster.
Service
Greyhound Vehicle Driver

Baggage claim compensation Dept.

Its regarding my purple bag which I lost in bus I have my federal documents in those please help me
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2 comments
Anonymous
#1834485

All the Federales say, they could have had him any day, they only let him slip away, out of kindness I suppose.

Anonymous
#1840715
@PissedConsumer1834485

Same with my blue suitcase they lost..had all my stuff i needed for my job,my brand new work shoes(orthotics) also most of my valuables wich is why i checked it under the bus. Rediculous i cant even get ahold of them

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ID
#1805600 Review #1805600 is a subjective opinion of poster.
Service
Greyhound Baggage Policy

Don't travel with Greyhound

My 73 year old father arrived to his destination without his luggage. He was given a number to call to check on his luggage; each time he called he was told something different. Finally after about a month he was told that if a file isnt initiated prior 30 days at a local bus station then Greyhound isn't liable- which he was never provided this information until now. The customer service is very bad as in the staff provided different information and was very inconsiderate. I would never recommend traveling Greyhound to ANYONE!
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ID
#1804589 Review #1804589 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Pros
  • Finding my luggage
Cons
  • Lost luggage
Preferred solution
Funds for lost baggage

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1.5
Details
The customer service at the Mobile, Alabama location was awful. Woman at counter had major attitude, should not be working with the public. WiFi In station is good but awful on bus. The complimentary WiFi on bus is only 100mbs which goes fast. Even if just reading on...
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2 comments
Anonymous
#1829710

Every time I would travel through the Mobile, Alabama Greyhound bus station on long trips, I would always walk over to that grocery store that they have nearby to get some food and drink to bring back for me to consume on the bus. The prices inside the Mobile Greyhound station are highway robbery.

Also, I remember that the station was scary and dirty and that the restroom was particularly nasty. I felt scared for my safety being inside of the place and was always so glad when they finally loaded us up on the bus and we got the hail out of there.

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ID
#1800876 Review #1800876 is a subjective opinion of poster.
Service
Greyhound Bus Service
Pros
  • Sightseeing
Cons
  • Dirty bathrooms
  • Rude customer service at counter
  • Disgusting smell of the buses
Preferred solution
Price reduction

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Case number 1051860

I use greyhound every time I go to the UP the last time They had canceled my departure from Menominee to Bay City and this is not the 1st time this happens while they also canceled In the middle of the trip making me way another 24 hours. During this last time I had missed a whole day of work and this was a ticket I had to buy twice because I had missed the bus the day before not knowing they changed the departure time to 530 to 510. So I had no way to refund. All this is a reoccurring thing with greyhound.
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ID
#1789544 Review #1789544 is a subjective opinion of poster.
Loss
$222
Preferred solution
Let the company propose a solution