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I brought a ticket to leave out of Atlanta that was to depart at 12:45 am the bus didn't arrive until 7:45 am.. 7hours waisted ... But I don't feel special because every bus leaving from Atlanta that day was late .. I then boarded the bus and got the pleasure of having...
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#1361665
Hi, I have to give you a little background about me for this to make sense. I have glaucoma and no longer drive. The air fare from the nearest airport to Atlanta, Ga airport (about 200 miles away) ranges from $349 to $1004. So going short distances I am stuck with...
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Anonymous
HomelessSleepingOnGreyhoundBus

You talk about your experience like it is unusual. What you describe is typical of any long distance greyhound trip you take, in one fashion or the other. Very rude, disrespec...

#1357504
absolutely the worst communication between the station and customer services. sacremento station says they are not traveling north passed redding because of 15 miles of interatate 5 closure due to wildfires. customer services says there is no delays and every bus route...
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Anonymous
HomelessSleepingOnGreyhoundBus

I Disagree. There is a Method to the Madness at Greyhound. you just got to understand the way they run things. They run things like the Government does. It seems real stupid a...

1.0
#1349168
purchased a round trip ticket @ lewisville texas depot(gas station) to find out on my return i was issued a one way ticket. had to pay $350.00 total for a ticket that should have cost $60.00 tops. the ride from texas to oklahoma had no a/c. the ride back had a...
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Anonymous
HomlessSleepingOnGreyhoundBus

I used to live under bridge #23 Ashland, Oregon. The Mr.C's. Grocery store across the street doubled as the local Greyhound Bus station with a yellow picnic table on the side ...

1.0
I didn't like
  • Disgusting
  • Refund policy
  • Poor service
#1348694
Worst drivers ever, jacked up prison guard attitudes, liars, cheats and thieves. Need to be SHUT DOWN PERMANENTLY. FAULTY BUSES, HORRIFYING AND FINAL TRIP WITH THIS CRIMINALISTIC SO CALLED COMPANY. DISGUSTING, RUDE TO ELDERLY, STRAIGHT UP WRONG! NASTY BUSSES, DANGEROUS...
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Anonymous
ConcernedCitizen18

Please tell me more about your adventure. What city did you originate from and what was your destination? Did you have any interesting characters sit next to you, or did you h...

#1347561
I HAD NOT RIDEN A GREYHOUND FOR 30 YEARS, NEEDLESS TO SAY TECHNOLOGY HAS NOT LAGGED BEHIND. THERE IS A NEW MENACE ON OUR HIGHWAYS, CELL PHONES AND THE NEED FOR MANY TO DRIVE AND HANDLE THEIR CELL PHONES SIMULTANEOUSLY !! I, FOR ONE, TAKE EXCEPTION. SCIENTIFICALLY, THE...
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Anonymous
HomelessSleepingOnGreyhoundBus

You should have walked up to the front of the bus and yelled at the driver "SHUT UP AND DRIVE!" He was putting all of the passengers on the bus in danger by his actions. What ...

3.0
I liked
  • Comfort
I didn't like
  • Driver navigating cell phone while driving
#1346636
On August 24th 2018, a Greyhound round trip ticket was purchased (physically, in person at the Detroit station) for transportation to St. Louis, MO. It was made clear to the ticket agent that the passenger in question, was to be at a funeral in St. Louis, MO at 12:00...
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Anonymous
Dennis Dunleavy

I was at the Manhattan Port Authority on 8-26-18 at about 6 30 AM and the ticket line was busy and a grey hound employee seen I had a limp on my leg and asked if I would like ...

Anonymous
TheGovernmentAndGreyhoundDontMakeSense

She probably would have been better off getting a cab to the nearest big truck stop and going in there and asking all of the drivers for a ride. They probably would have gotte...

#1338665
Greyhound Lines Inc Mr Dave LeachCEO Emaildave.leach@greyhound.com Telephone214-849-8000 Websitehttps://www.greyhound.com Postal Address15110 N Dallas Pkwy Ste 600, Dallas, TX, 75248 When you try to call specific station, they don't answer and you end up talking to rep...
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Anonymous
CuckooGreyhoundBusDrivers

Why in the world doesn't Greyhound have a call enter in the United States of America. There are many people who are out of work and would gladly do that job and they would tal...

Anonymous
SweetTea

I called up Greyhound the other day to check on the price of a bus ticket and was quoted an unusually low price. I had the pleasure of speaking with "Faith" the nice lady who ...

1.0
I didn't like
  • Service not provided
#1338476
Apparently it does not matter if you have ticket/reservation...you may still be stranded. They will sometimes get you a hotel/uber...if they feel like it! Or they tell you they will...then don't and you have to sleep on the floor...or go to homeless shelter! Not how I...
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Anonymous
SweetTea

Greyhound should have a few empty buses available so that when passengers become stranded, that Greyhound can let them go onboard it and sleep for the night. Greyhound could p...

2.5
I didn't like
  • Being stuck for days
  • Sleeping on concrete floor
  • Poor customer service
#1338458
Got to Nashville, TN for Greyhound transfer about 9 pm next bus to arrive 1:30 am. Never showed. Station manager told me he would get hotel room for my 5 year old disabled daughter and I. And an Uber, food vouchers, etc. He left without doing so and did not leave info...
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Anonymous
GoingToHaveToRemainAnonymous

I rode into Nashville once in the middle of winter and it was snowing heavily. I noticed that there was a rescue mission right across the street, so I went over there to get a...

Anonymous
Trish M

Message I got from my daughter: The bus is {{Redacted}}...like last time. But, the station manager is here and he's getting us a hotel room. We have to take the Knoxville tran...

2.1
I didn't like
  • Being stranded going out west &coming home
#1338264