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Greyhound in Louisville, Kentucky - Frequently Late

2.6
Details
The buses coming from Nashville TN to Louisville KY LATE. both in December 2018 & July 2019. For some reasons drivers do not show for work. Which happened in January 2019 in route to Louisville KY from Indianapolis IN. Sad. Miss my connections a lot.
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Review
#1613613 Review #1613613 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Bought a ticket to eureka from Sacramento the company had no drivers and had a delay of four hours making me miss my transfer in Oakland ca and the station closes at 1:00 am forcing me into the streets of Oakland on a Saturday night and got assaulted and then had to go...
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1 comment
Anonymous
#1728066

YOU SHOULD SUE THEM FOR A HUNDRED GO-ZILLION DOLLARS! AND THEY SHOULD ALSO APOLOGIZE TO YOU FOR NOT HAVING ANY PLACE SAFE FOR YOU WAIT FOR YOUR BUSES AT. THEY OUTTA BE ASHAMED OF THEMSELVES, BUT THEY THEY CAIN'T BE BECAUSE THEY ARE PSYCHOPATHS AND AREN'T CAPABLE OF IT.

Review
#1612050 Review #1612050 is a subjective opinion of poster.
Cons
  • Dont hire enough drivers for sold tickets
  • All employees were rude and non professional
Reason of review
Problem with delivery
Loss
$550
Preferred solution
Full refund
Tags
  • Worst Bus Company Ever
  • Greyhound Is Trash

Greyhound in Manhattan, New York - Worse Experience

1.0
Details
I bought two round trip tickets from New York to Bally's. The time was incorrect. The bus driver did not let us get on the bus after standing online for 2 hours. He said our ticket has to have the exact time. I had to purchase full-price tickets all over again. When I contact Greyhound for a refund the rep said they don't do refunds and she put me on hold and never came back on. The end results I lose my money and they don't care as long they rip off their customers.
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Review
#1609546 Review #1609546 is a subjective opinion of poster.
Pros
  • Only bus to the casino
Cons
  • Rip off customers
Reason of review
Problems with payment
Loss
$40
Preferred solution
Full refund
1.3
Details
I booked a bus ticket online and recieved an itinerary for a time I didnt schedule. When I contacted customer service, all three people I spoke to were very rude. They kept trying to charge me an extra 20 dollars to switch the time on a ticket I just bought after...
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1 comment
Anonymous
#1724270

The people running Greyhound act like they don't have any Connor sense! They should be treating their customers with respect, instead of trying to still money from them by charging them twenty dollar to change their ticket departure time. It smacks of being a scam!

Review
#1603267 Review #1603267 is a subjective opinion of poster.
Pros
  • Range of destinations
Cons
  • Rude drivers
  • Rude customer service
  • Poorly kept stations
Reason of review
Poor customer service
Loss
$188
Preferred solution
Deliver product or service ordered
Tags
  • Moneygrubbers
I was waiting in priority boarding and wanted to make sure I was in the right place because I was running to get back to priority after hearing the call (bus was very late and lady told me it had a breakdown when I asked). I asked the driver if I was in the right place...
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Review
#1599991 Review #1599991 is a subjective opinion of poster.

Greyhound in Newark, New Jersey - Lost luggage

While traveling on Greyhound bus luggage is missing At the last stop notice my my were not ther.
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Review
#1597322 Review #1597322 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$3000
Preferred solution
Let the company propose a solution

Greyhound in Thomasville, Georgia - Shipping jobs to Central America

What are wrong with you people, hire Americans.. cheap *** company doesn’t want to pay Americans wages.. boycott greyhound bus lines.. I will be on every social media site I can find to let Americans know what your company is..
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Review
#1596740 Review #1596740 is a subjective opinion of poster.
1.1
Details
I was nearly assaulted by staff Hear me out 86894 bus number Sacramento to LA 11 pm delayed 45 minutes Driver first told me move bag off seat which I quickly moved. I said yeah yeah I’m putting my charger in the socket to charge my phone He repeated me mocking “yeah...
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2 comments
Anonymous
#1737334

brave girl. some them drivers act like wannabee mobsters.

in fact that can be what they are really after. not you or your money but maybe the real illegal goodies. you can tell when they have that lurid look in their faces. those and their support drivers are worse than prison wardens.

so regard it as stepping into a jail cell for the duration of the ride where all your rights are suspended. Thats my experience and observation even though their safety record is good to excellent.

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Review
#1595370 Review #1595370 is a subjective opinion of poster.
Cons
  • Disgusting
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • rude employee
  • rude lazy ripoff

Greyhound in Los Angeles, California - Violation of 4th Amendments Rights

On Thursday July 11 2019, my greyhound bus from Palm Springs to LA was one hour late. The driver said the bus was late because ICE ( Border Patrol) had boarded the bus and demanded passenger IDs. Most of the passengers on this route are Hispanic and do not know or are terrified to exercise their rights. Greyhound could refuse entry to the agents if they do not have a warrant or probable cause. But Greyhound is allowing this assault on our rights. Call Greyhound and tell them to knock this *** off. You can also go to the ACLU website and sign their petition to Greyhound.
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Review
#1585222 Review #1585222 is a subjective opinion of poster.
Pros
  • Cheap way to travel
Cons
  • Violation of 4th amendment rights
Reason of review
Violation of 4th amendment rights
Preferred solution
Stop allowing Border Patrol entry to your buses without warrant or probable cause
Tags
  • Violation Of Human Rights
1.0
Details
Greyhound - If I could give less than a one-star rating, I would.
Greyhound - If I could give less than a one-star rating, I would.
If I could give less than a one-star rating, I would. I recently booked a trip with Greyhound and it literally could not have been a worse experience. Their employees hate their job and it's very noticeable. I was taking a trip from southern California to the Oregon...
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4 comments
Anonymous
#1719628

" hate their job" No people don't hate their jobs, they hate people who use this played out cliche. It's a sure sign of a customer from *** People who utter this nonsense typically try to ruin the days of anyone they come across by asking questions they know someone in the trench isn't going to know the answer to while acting high and mighty. Please do not reproduce...

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Review
#1583654 Review #1583654 is a subjective opinion of poster.
Cons
  • Yelled at by employee
  • Poor customer service
  • Stranded
Reason of review
Poor customer service
Loss
$249
Preferred solution
Full refund