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I bought a ticket in january for my daughter to cpme home for jon corp. She left Garnd Rapids and had to transfer to a bus in kalamazzo ai 9:40pm. The station closed at 10.00 and s h e was stranded for two hours. I called everynumber i could to get assuatance. Abd i...
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#1089202
We were late to the terminal because the ticket station took longer than anyone should ever be standing, then we were told to take the 1 pm to NYC (Only 30 minutes difference that's fine) - just to be held up at the gate and basically harassed by management (foreign...
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2.2
#1087967
Greyhound OVERSELLS seats and when you get to the point of pickup (Greyhound Bus Terminal), you are told the seating is first-come, first-served! The bus does not make the scheduled stop indicated on your ticket. This has got to be the WORST service ever!! If you pay...
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Anonymous
Denise

Bought two tickets to go to San Francisco with friend. When got home noticed small print that the date and time was wrong. Called customer service they said oh your bus just l...

#1086916

Greyhound - I bought a ticket for someone took 2 days to even get someo

Greyhound
#1111780
1.0
Details
To talk to they kept telling me to buy anthor ticket for twice the money please shut them down they are horrible i will never do service with them again
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Greyhound - Latebus

Greyhound
#1107908
3.2
Details
Late because greyhound bus was late.
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Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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Greyhound - Disappointed

Greyhound
#1097104
1.4
Details
Why did they stop the day schedule from Memphis to Sikeston
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Greyhound - 8 hours is too much withput wifi

Greyhound
#1095592
100mb wifi why thats about 20 emaila. Dpnt expect me to use this service again. Flying is mow my #1 choice. At hour 4 we were about to purchase food and drink. In Thailand an 8 hour trip costs 20.00 and includes snacks or lunch plus water and wifi Goodbye Greyhound
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My email to Greyhound that bounced back as undeliverable ... I am writing to inform you on how appalled and disappointed I am with Greyhound Bus Lines customer service - phone and how passengers were treated. My mother, a senior citizen, was scheduled to depart New...
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1.8
I didn't like
  • Late depatures
  • Poor service
#1083704
Greyhound - Horrible experience
Greyhound - Horrible experience
I supposed to leave Dayton, OH at 10,20pm the bus was full they toke only 2 passenger i dont know how Greyhound system works and we were forced to stay 2 more hours for 2nd bus to come, i payed for 15 hours trip, now im at Columbus, OH its 2,30am and they are telling...
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Anonymous
Smitty

Telling on "Facebook" doesn't mean anything and won't help.And unless you tell only truth, you are subject to libel accusations.You "don't know how the system works" . Here's...

1.0
#1082454
I was traveling from Greenville South Carolina to Atlanta on April 29th when an employee of the greyhound corporation got lost while driving me to my connection. Because he got lost it made me miss my connection to Orlando. The next bus was 6 hours later. It took me...
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#1080819
The first bus was late.. so rescheduling my already 27 hr trip turned it into a 34 hr trip. Then in sacremento an attendant calls out the wrong bus number as loadin so a few of us stood at the door and watched our bus leave. I had to pay for a motel. Again......
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1.4
#1075105
Greyhound - Very very dissatisfied
I'm on bus 60542 Nashville TN to Cincinnati OH . The bus seems like one of of your old buses ,wifi doesn't work my seat is broke ,I can actually lick the seat in front of me I'm so close ,I had to ride like this for two and one half hours being that I'm seventy years...
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Anonymous
Anonymous

Take a plane next time everyone knows buses suck , new or old

2.4
I liked
  • That i could purchase online
#1074029
May 2017, HAD to go to Houston, usual transportation by Amtrak was not available. Purchased two tickets for Greyhound with all its promises including comfortable ride with wifi and etc. But instead we boarded a bus (not a Greyhound) that needed to be painted, old, no...
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1.0
I didn't like
  • No wifi as promised
  • Filthy restroom unflushed waste
  • Unprofessional bus driver
#1073251
My name is Brenda coultress I had a bad experience with the bus driver I have a disability with walk and holding on to my luggage and carry on bag he rush me to get on the bus and was not willing to help me put it up on the compartment I do have mental problems I cry...
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4.0
I liked
  • Bus drivers attitude
I didn't like
  • No help for disabled
#1072345