Filter by rating
filters
State:
Show
City:
Show
Product:
Show
1 comment
1.5
Details
Bus was 5 hrs late at contenting station and over 3 hrs late at destination. Electric plugs or light neither worked. Customer service was a joke. No refund. Foreigners answering phones could care less about talking to you or taking care of the customer. Will never go...
View full review
Anonymous
#1681187

I would, but they don't service my hometown. And anyway, I have read plenty of Pissed Off Consumer reviews that make it sound almost as bad as Greyhound is. But I would take t...

Author
Location
San Marcos, Texas
Reason of review
Bad quality
Review #1525760 is a subjective opinion of poster.
2 comments
1.5
Details
Bus leaves Atlanta Greyhound station travels 2or3 blocks breaks down. Sat stuck in traffic for an hour.
View full review
Anonymous
#1681189

Once, when traveling through Atlanta on Greyhound, I walked around until I found a convenience store to buy some food & drink at. A VERY AGGRESSIVE panhandler hounded me for m...

Author
Reason of review
Bad quality
Review #1520577 is a subjective opinion of poster.
0 comments

Greyhound - They egnore your claim

From 4 package I send, I got one back. I go back another one after three months and that one was opened and somethings were gone. I never received the other two. My better items were in those two. I think there is a group of employee doing this and nobody watching them.
View full review
Author
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Review #1512329 is a subjective opinion of poster.
0 comments

Greyhound - WORST SERVICE EVER

I paid for a ticket for myself and my daughter to back home to St. Paul MN and was under a winter storm and asked to have it rescheduled for next Thursday. I was told that I would need to pay $20 for myself and my daughter. I told them I am not doing that because if the airlines can provide you with a refund and reschedule the dates for free why can't they do it. They are trying to get more money out of people and that is not right. This is my last time ever using greyhound TERRIBLE, TERRIBLE, TERRIBLE SERVICE...
View full review
Author
Reason of review
Pricing issue
Review #1511522 is a subjective opinion of poster.
3 comments
Once I rod ethe Greyhound from Burlington, Vermont to Hollywood, California. (In December 1993) The ticket cost $149 one way. The first leg of the trip was on Vermont Bus Lines and at one of the stops in Vermont the driver was gone a long time and he came back and...
View full review
Anonymous
#1695938

YOU SHOULD HAVE SWALLOWED YOUR PRIDE AND ASKED YOUR FELLOW PASSENGERS FOR SPARE CHANGE! I'M SURE THAT SOMEBODY ON THE BUS WOULD HAVE FELT SORRY FOR YOU AND HAVE EITHER GIVEN Y...

Author
Review #1506447 is a subjective opinion of poster.
Resolved
0 comments
1.1
Details
Charlotte, NC Summary - to LA: Leg 1 - Charlotte to Atlanta - Two hours late to Atlanta - missed connecting bus - five hour delay to get re-ticketed. Leg 2 - Atlanta to Dallas - Student driver - kept killing engine - 30 mph at times on freeway - claims transmission...
View full review
Author
Cons
  • Four inferior or broken buses out of five
Reason of review
Problem with delivery
Preferred solution
Full refund
Review #1505040 is a subjective opinion of poster.
2 comments
2.4
Details
I started in Hammond, IN today at 7:45 am storing an 18”x”18”x24” well taped box of clothing in underneath storage compartment. Also stored a med sz plastic bag. (Too big for in passenger area). This I did at Hammond as well as in Indianapolus, IN. No questions asked!...
View full review
Anonymous
#1670353

It's best never to put anything under the bus. Once I put a big box full of hundreds of dollars of magazines under the bus and the box didn't show up at my destination until 3...

Author
Location
Louisville Central, Kentucky
Review #1502410 is a subjective opinion of poster.
1 comment
1.5
Details
2 hour delay for a 1 hour trip. Reason: there was no bus assigned for the trip from Hollywood to Oxnard, even though this was a regularly scheduled trip. No Wi-Fi in station, only metal benches. Poorly organized and managed company.
View full review
Anonymous
#1673285

One time when I was riding the Greyhound Bus, I went to go buy 1 liter bottle of Coca Coal at the 7-Eleven store while we were waiting in San Bernardino, California. The cashi...

Author
Location
Nogales, Sonora
Review #1499245 is a subjective opinion of poster.
0 comments

Greyhound - They dropped me off in Alabama in a city that was not on my route.

1.4
Details
I left Conway, Arkansas to go to Florida using Greyhound bus lines. My trip was suppose to go: Conway Little Rock Memphis Nashville Montgomery Ocala. How it really went: Conway Little Rock Memphis Nashville. This is where my bus never showed up. The attendant put several of us in a bus to Brimingham. Which was out of my way. After spending 12 hours in Nashville. I then spent another 12 hours in Brimingham. Never got an apology. Never got any sort of compensation. The driver said "oh well, the desk will get you to Florida" I'm furious!!! What was suppose to take a day and a half took 3 *** days!!! I want my damn money back!!! Wtf
View full review
Author
Location
Birmingham, Alabama
Reason of review
Poor customer service
Review #1498640 is a subjective opinion of poster.
1 comment
1.0
Details
I had a weed pipe on my person...the driver said i wasnt allowed back on the bus because weed is illegal in CA and threatened me that god will punish me, and said to take The next bus
View full review
Anonymous
#1662249

As unpleasant as the whole Greyhound experience is, you need a toke just to be able to make it through your trip. I think that you should sue the britches off of Greyhound and...

Author
Reason of review
Poor customer service
Review #1493324 is a subjective opinion of poster.