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in HOBBS N.M.WE MISSED OUR BUS.REASON.LOCATION FOR BUS STOP WAS CHANGED, WITHOUT NOTIFICATION.WE HAD TO DRIVE TO CARLSBAD N.M.

TO GET ON BUS BACK TO CALIF.THE DRIVER WAS RUDE. OUR TRIP FROM PHOENIX ARIZONA TO LA STATION.ARRIVED LATE AT LA. OUR BUS WAS ALREADY GONE. WE WERE DALAYED OVER ( 2-HOURS ).ALSO AT THE AVENAL STOP, A WOMAN AND HER CHILDREN WERE LEFT BEHIND BY PREVIOUS BUS.OUR DRIVER NAME CARLOS GAVE HER A RIDE TO SAN JOSE CA.

I OBSERVED CARLOS HOW HE MADE SURE ALL PASSENGERS WERE ON BOARD.HE DID A VERY EFFICIENT JOB.THE COMPANY NEEDS MORE DRIVERS LIKE CARLOS.OUR TRIP FROM CALIF TO N.M.WAS EXCELLENT.OUR TRIP BACK WAS A PROBLEM.

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