State: Tennessee Clear all filters (17 of 803 reviews match)
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Greyhound Lines Inc Mr Dave LeachCEO Emaildave.leach@greyhound.com Telephone214-849-8000 Websitehttps://www.greyhound.com Postal Address15110 N Dallas Pkwy Ste 600, Dallas, TX, 75248 When you try to call specific station, they don't answer and you end up talking to rep...
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Company wrote 0 private or public responses to the review from Aug 25.
Anonymous
CuckooGreyhoundBusDrivers

Why in the world doesn't Greyhound have a call enter in the United States of America. There are many people who are out of work and would gladly do that job and they would tal...

Anonymous
SweetTea

I called up Greyhound the other day to check on the price of a bus ticket and was quoted an unusually low price. I had the pleasure of speaking with "Faith" the nice lady who ...

1.0
I didn't like
  • Service not provided
#1338476
Apparently it does not matter if you have ticket/reservation...you may still be stranded. They will sometimes get you a hotel/uber...if they feel like it! Or they tell you they will...then don't and you have to sleep on the floor...or go to homeless shelter! Not how I...
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Company wrote 0 private or public responses to the review from Aug 25.
Anonymous
SweetTea

Greyhound should have a few empty buses available so that when passengers become stranded, that Greyhound can let them go onboard it and sleep for the night. Greyhound could p...

2.5
I didn't like
  • Poor customer service
  • Being stuck for days
  • Sleeping on concrete floor
#1338458
Got to Nashville, TN for Greyhound transfer about 9 pm next bus to arrive 1:30 am. Never showed. Station manager told me he would get hotel room for my 5 year old disabled daughter and I. And an Uber, food vouchers, etc. He left without doing so and did not leave info...
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Company wrote 0 private or public responses to the review from Aug 24.
Anonymous
GoingToHaveToRemainAnonymous

I rode into Nashville once in the middle of winter and it was snowing heavily. I noticed that there was a rescue mission right across the street, so I went over there to get a...

Anonymous
Trish M

Message I got from my daughter: The bus is {{Redacted}}...like last time. But, the station manager is here and he's getting us a hotel room. We have to take the Knoxville tran...

2.1
I didn't like
  • Being stranded going out west &coming home
#1338264
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Greyhound - Lost duffle bag

Lost my bag at Memphis TN bus stop after I was assured that it was taking care of I need my bag found and return now!!! It has my name and arrival imfo on tag thanks Mickey South.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Mar 04.
#1202543
Why did they stop the day schedule from Memphis to Sikeston
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Company wrote 0 public responses to the review from Sep 06, 2017.
Anonymous
ConcernedCitizen18

Ah, Yes, The Memphis Greyhound Bus Station. Another Particulary Nasty bus station with extremely nasty restrooms. Probably the most disgusting of any Greyhound Bus Station I h...

1.4
#1097104
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Greyhound Customer Care Review

TOTAL *** CUSTOMER SERVICE NEVER WAS ABLE TO SPEAK TO A MANAGER FROM A REFUND THAT ORGINATED JULY 5TH IT IS NOT RESOLVED TO THIS DAY SEPT.22,20116 COMPLETE *** JOKE!!!!!!
Company wrote 0 public responses to the review from Sep 22, 2016.
Booked a trip from Atlanta GA to Toledo Ohio...the bus was late leaving Atlanta, we were suppose to leave @ 6:30 am and arrive in Toledo @ 10:30pm...didnt get to Toledo until 12:30am..it was freezing cold on the bus, I caught a cold and had to see a doctor...never EVA...
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Company wrote 0 public responses to the review from Jul 09, 2016.
1.4
#879824
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Greyhound Bus Service Review

As i am writing this we're traveling with no air conditioning. The bathroom smells like a *** fest and we're packed in like sardines. The staff was very rude i haven't took greyhound since i was in the military I'll never take greyhound again.
Company wrote 0 public responses to the review from Apr 01, 2016.
Good afternoon, My experience on Greyhound was very unsatisfied. I had a two hour layover in Cincinnati, Ohio a floor attendant name "Frank" could not elaborate well enough why we could not wait at the gate with our luggage. "He stated this is his rule and if I had a...
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Company wrote 0 public responses to the review from Mar 18, 2016.
3.4
#812454
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Greyhound Bus Service Review

*** employees. 20 years going Greyhound....NEVER AGAIN.
Company wrote 0 public responses to the review from Aug 11, 2015.
1.1
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#681114