State: Tennessee Clear all filters (17 of 857 reviews match)
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2 comments
1.0
Details
Greyhound Lines Inc Mr Dave LeachCEO Emaildave.leach@greyhound.com Telephone214-849-8000 Websitehttps://www.greyhound.com Postal Address15110 N Dallas Pkwy Ste 600, Dallas, TX, 75248 When you try to call specific station, they don't answer and you end up talking to rep...
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Anonymous
#1567023

Why in the world doesn't Greyhound have a call enter in the United States of America. There are many people who are out of work and would gladly do that job and they would tal...

Author
Location
Nashville, Tennessee
Cons
  • Service not provided
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Full refund
Review #1338476 is a subjective opinion of poster.
1 comment
2.5
Details
Apparently it does not matter if you have ticket/reservation...you may still be stranded. They will sometimes get you a hotel/uber...if they feel like it! Or they tell you they will...then don't and you have to sleep on the floor...or go to homeless shelter! Not how I...
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Anonymous
#1547884

Greyhound should have a few empty buses available so that when passengers become stranded, that Greyhound can let them go onboard it and sleep for the night. Greyhound could p...

Author
Location
Nashville, Tennessee
Cons
  • Being stuck for days
  • Poor customer service
  • Sleeping on concrete floor
Reason of review
bus availability, arrival
Loss
$400
Preferred solution
Full refund
Review #1338458 is a subjective opinion of poster.
3 comments
2.1
Details
Got to Nashville, TN for Greyhound transfer about 9 pm next bus to arrive 1:30 am. Never showed. Station manager told me he would get hotel room for my 5 year old disabled daughter and I. And an Uber, food vouchers, etc. He left without doing so and did not leave info...
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Anonymous
#1555839

I rode into Nashville once in the middle of winter and it was snowing heavily. I noticed that there was a rescue mission right across the street, so I went over there to get a...

Author
Location
Nashville, Tennessee
Cons
  • Being stranded going out west &coming home
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
Review #1338264 is a subjective opinion of poster.
0 comments

Greyhound in Memphis, Tennessee - Lost duffle bag

Lost my bag at Memphis TN bus stop after I was assured that it was taking care of I need my bag found and return now!!! It has my name and arrival imfo on tag thanks Mickey South.
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Author
Location
Memphis, Tennessee
Reason of review
Bad quality
Review #1202543 is a subjective opinion of poster.
1 comment
1.4
Details
Why did they stop the day schedule from Memphis to Sikeston
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Anonymous
#1509861

Ah, Yes, The Memphis Greyhound Bus Station. Another Particulary Nasty bus station with extremely nasty restrooms. Probably the most disgusting of any Greyhound Bus Station I h...

Author
Location
Memphis, Tennessee
Review #1097104 is a subjective opinion of poster.
0 comments

Greyhound Customer Care Review

TOTAL *** CUSTOMER SERVICE NEVER WAS ABLE TO SPEAK TO A MANAGER FROM A REFUND THAT ORGINATED JULY 5TH IT IS NOT RESOLVED TO THIS DAY SEPT.22,20116 COMPLETE *** JOKE!!!!!!
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Author
Location
Chattanooga, Tennessee
Reason of review
Return, Exchange or Cancellation Policy
Review #923977 is a subjective opinion of poster.
0 comments

Greyhound - Review in Transport category from Brentwood, Tennessee

1.4
Details
Booked a trip from Atlanta GA to Toledo Ohio...the bus was late leaving Atlanta, we were suppose to leave @ 6:30 am and arrive in Toledo @ 10:30pm...didnt get to Toledo until 12:30am..it was freezing cold on the bus, I caught a cold and had to see a doctor...never EVA will I ride Greyhound again...the bus drivers got really bad attitudes and threathen to put people off the bus and call police on people then announce they will not refund your money back...totally unacceptable...and a total waste money and time...take a fools advise a never use them...
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Author
Location
Brentwood, Tennessee
Reason of review
Poor customer service
Review #879824 is a subjective opinion of poster.
0 comments

Greyhound Bus Service Review

As i am writing this we're traveling with no air conditioning. The bathroom smells like a *** fest and we're packed in like sardines. The staff was very rude i haven't took greyhound since i was in the military I'll never take greyhound again.
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Author
Location
Brentwood, Tennessee
Reason of review
Bad quality
Review #821119 is a subjective opinion of poster.
0 comments

Greyhound - Bus Service Review from Nashville, Tennessee

3.4
Details
Good afternoon, My experience on Greyhound was very unsatisfied. I had a two hour layover in Cincinnati, Ohio a floor attendant name "Frank" could not elaborate well enough why we could not wait at the gate with our luggage. "He stated this is his rule and if I had a problem with I will be refund my money an find another to my destination. " Their are no rules posted anywhere in Cinncinati, Ohio about patron are not allow to stand in a line at the gate. Finally after a whole hour which was 10:40pm the driver Cuba Gregory Jr.,finally came inside the station. For the record the bus wad suppose to leave at 9:40pm to Louisville Kentucky. The driver was rude to paying patrons. Put in his own rules with Greyhound rules. Put a paying patron off the charter bus because he was voicing his opinion. Making specific rules only to women. Greyhound should have Cameras on all their charter bus.
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Author
Location
Nashville, Tennessee
Reason of review
Bad quality
Review #812454 is a subjective opinion of poster.

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts

Greyhound Products and Services Reviews

0 comments

Greyhound Bus Service Review

1.1
Details
*** employees. 20 years going Greyhound....NEVER AGAIN.
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Author
Location
Memphis, Tennessee
Reason of review
Poor customer service
Review #681114 is a subjective opinion of poster.