State: Tennessee Clear all filters (17 of 839 reviews match)
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Greyhound Lines Inc Mr Dave LeachCEO Emaildave.leach@greyhound.com Telephone214-849-8000 Websitehttps://www.greyhound.com Postal Address15110 N Dallas Pkwy Ste 600, Dallas, TX, 75248 When you try to call specific station, they don't answer and you end up talking to rep...
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Anonymous
CuckooGreyhoundBusDrivers

Why in the world doesn't Greyhound have a call enter in the United States of America. There are many people who are out of work and would gladly do that job and they would tal...

Anonymous
SweetTea

I called up Greyhound the other day to check on the price of a bus ticket and was quoted an unusually low price. I had the pleasure of speaking with "Faith" the nice lady who ...

1.0
I didn't like
  • Service not provided
#1338476
Apparently it does not matter if you have ticket/reservation...you may still be stranded. They will sometimes get you a hotel/uber...if they feel like it! Or they tell you they will...then don't and you have to sleep on the floor...or go to homeless shelter! Not how I...
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Anonymous
SweetTea

Greyhound should have a few empty buses available so that when passengers become stranded, that Greyhound can let them go onboard it and sleep for the night. Greyhound could p...

2.5
I didn't like
  • Being stuck for days
  • Sleeping on concrete floor
  • Poor customer service
#1338458
Got to Nashville, TN for Greyhound transfer about 9 pm next bus to arrive 1:30 am. Never showed. Station manager told me he would get hotel room for my 5 year old disabled daughter and I. And an Uber, food vouchers, etc. He left without doing so and did not leave info...
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Anonymous
GoingToHaveToRemainAnonymous

I rode into Nashville once in the middle of winter and it was snowing heavily. I noticed that there was a rescue mission right across the street, so I went over there to get a...

Anonymous
Trish M

Message I got from my daughter: The bus is {{Redacted}}...like last time. But, the station manager is here and he's getting us a hotel room. We have to take the Knoxville tran...

2.1
I didn't like
  • Being stranded going out west &coming home
#1338264

Greyhound in Memphis, Tennessee - Lost duffle bag

Lost my bag at Memphis TN bus stop after I was assured that it was taking care of I need my bag found and return now!!! It has my name and arrival imfo on tag thanks Mickey South.
#1202543
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Why did they stop the day schedule from Memphis to Sikeston
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Anonymous
ConcernedCitizen18

Ah, Yes, The Memphis Greyhound Bus Station. Another Particulary Nasty bus station with extremely nasty restrooms. Probably the most disgusting of any Greyhound Bus Station I h...

1.4
#1097104

Greyhound Customer Care Review

TOTAL *** CUSTOMER SERVICE NEVER WAS ABLE TO SPEAK TO A MANAGER FROM A REFUND THAT ORGINATED JULY 5TH IT IS NOT RESOLVED TO THIS DAY SEPT.22,20116 COMPLETE *** JOKE!!!!!!
#923977
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Greyhound - Review in Transport category from Brentwood, Tennessee

Booked a trip from Atlanta GA to Toledo Ohio...the bus was late leaving Atlanta, we were suppose to leave @ 6:30 am and arrive in Toledo @ 10:30pm...didnt get to Toledo until 12:30am..it was freezing cold on the bus, I caught a cold and had to see a doctor...never EVA will I ride Greyhound again...the bus drivers got really bad attitudes and threathen to put people off the bus and call police on people then announce they will not refund your money back...totally unacceptable...and a total waste money and time...take a fools advise a never use them...
1.4
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#879824
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Greyhound Bus Service Review

As i am writing this we're traveling with no air conditioning. The bathroom smells like a *** fest and we're packed in like sardines. The staff was very rude i haven't took greyhound since i was in the military I'll never take greyhound again.
#821119
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Greyhound - Bus Service Review from Nashville, Tennessee

Good afternoon, My experience on Greyhound was very unsatisfied. I had a two hour layover in Cincinnati, Ohio a floor attendant name "Frank" could not elaborate well enough why we could not wait at the gate with our luggage. "He stated this is his rule and if I had a problem with I will be refund my money an find another to my destination. " Their are no rules posted anywhere in Cinncinati, Ohio about patron are not allow to stand in a line at the gate. Finally after a whole hour which was 10:40pm the driver Cuba Gregory Jr.,finally came inside the station. For the record the bus wad suppose to leave at 9:40pm to Louisville Kentucky. The driver was rude to paying patrons. Put in his own rules with Greyhound rules. Put a paying patron off the charter bus because he was voicing his opinion. Making specific rules only to women. Greyhound should have Cameras on all their charter bus.
3.4
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#812454
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Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
P.O. Box 660362
Dallas, Texas 75266-0362
United States
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Greyhound Products and Services Reviews

Greyhound Bus Service Review

*** employees. 20 years going Greyhound....NEVER AGAIN.
1.1
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Customer service
Discounts and Special Offers
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#681114
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