State: Tennessee Product: Greyhound Customer Care Clear all filters (3 of 53 reviews match)
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1.0
Details

Update by user Aug 30

NOT RESOLVED

Original review posted by user Aug 30

very disappointed in Greyhound travel Greyhound for years but that has you say very pissed off as far as your customer service they are not were called to him. I am very very mad. I think you it is a disgrace the way you treat customers and how will be the...
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Review
#1640492 Review #1640492 is a subjective opinion of poster.
Service
Greyhound Customer Care
Cons
  • Customer satisfaction
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • rude employee
  • Horrible Service All Together
1.0
Details
Greyhound Lines Inc Mr Dave LeachCEO Emaildave.leach@greyhound.com Telephone214-849-8000 Websitehttps://www.greyhound.com Postal Address15110 N Dallas Pkwy Ste 600, Dallas, TX, 75248 When you try to call specific station, they don't answer and you end up talking to rep...
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2 comments
Anonymous
#1567023

Why in the world doesn't Greyhound have a call enter in the United States of America. There are many people who are out of work and would gladly do that job and they would talk in english.

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Review
#1338476 Review #1338476 is a subjective opinion of poster.
Service
Greyhound Customer Care
Cons
  • Service not provided
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Full refund
Tags
  • Late Arrivals
  • Runaround
  • Bad Customer Service

Greyhound Customer Care Review

TOTAL *** CUSTOMER SERVICE NEVER WAS ABLE TO SPEAK TO A MANAGER FROM A REFUND THAT ORGINATED JULY 5TH IT IS NOT RESOLVED TO THIS DAY SEPT.22,20116 COMPLETE *** JOKE!!!!!!
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Review
#923977 Review #923977 is a subjective opinion of poster.
Service
Greyhound Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
Corporate U.S. Office P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts