(45 of 836 reviews match)
Latest review first
purchased a round trip ticket @ lewisville texas depot(gas station) to find out on my return i was issued a one way ticket. had to pay $350.00 total for a ticket that should have cost $60.00 tops. the ride from texas to oklahoma had no a/c. the ride back had a...Read more
Aug 15 2018 , My son and grandson are stranded in El Paso TX. because the bus that was rented by Greyhound to take passengers from ElPaso to San Antonio contract expired and now my kids and other families are stranded for an entire day and all they can say at Greyhound...Read more
Took the bus from Matamoros and upon reaching the Brownsville border, like expected, we all got down to get checked and the officer took quite a while to get me an i94 (There were quite a number of people in line). Went out afterwards just to find that the bus had...Read more
Greyhound in Fort Worth, Texas - I was told i could get my ticket refund
My bus was late and was full
When traveling from San Antonio to El Paso, TX, the driver kept falling asleep while driving. He kept straying on to the right hand side of the road. He started doing this a couple of hours into the trip. The noise of the rumple stips (sleeperlines) kept waking us up....Read more
May 2017, HAD to go to Houston, usual transportation by Amtrak was not available. Purchased two tickets for Greyhound with all its promises including comfortable ride with wifi and etc. But instead we boarded a bus (not a Greyhound) that needed to be painted, old, no...Read more
Greyhound - The worst and most rude behaviour from driver (4th December, Sunday, 5:30 AM, San Antonio, To Houston.)
4th December, Sunday, 5:30 AM, San Antonio, To Houston. The worst and most rude behavior which a driver can do to passengers. Greyhound should really consider what kind of drivers its hiring. The female driver was rude and strict on every step. While the bus was almost empty, she asked my family (2 female overseas visitors) rudely to put the phone on silent, and that she didn't want to see any light or hear any noise, and that no calls should be made. After a few hours she stopped by at a gas station, and told that you have exactly 10 minutes if you want to use rest room, if you don't get in the bus in 10 minutes, I will leave. On reaching Houston, she said that it was Dallas, wow probably she was drunk .........
I didn't like
- Employees with attitude
- Rude driver 4th dec sun 5 30 am san antonio to houston
Short Review on October 01, 2016
I dont know if the owner Greyhound is still alive, if i get him i will beat the *** of him. You *** *** keep *** your *** wifes. Dont open your eyes on what is happening to your baby *** company. Worst service ever in this entire universe. *** ***.
Greyhound Customer Care Review
I purchased a ticket in Daytona beach fl it was suppose to be going to Texas but it wasis printed to Tenn I sent it in for a refund ask instructed i was told to allow them 7/ to 14 buisness fays to recive it back now im being told by a supervisor mrs Devo 6 to 8 weeks really
Greyhound - Customer Care Review from Spring Valley, Texas
I will never use greyhound again. I bought my son a ticket from salinas ca back to joplin mo for today. When he got to the salinas bus station it was closed so he couldnt print out his ticket. He has his id and confirmation number so the driver in salinas told him he could print it out at the next stop. I was told the same thing by the bus station here in joplin and also by the greyhound customer service line that i talked to. My son is now stranded 300 miles from where he started.in a town hes never been in....knows no one. And has to sit there all night until the station opens in the morning. Why did the first driver let him on in salinas if it was against company policy like the 2nd driver did? He could have went back to where he was staying and tried again tomorrow. But no now hes just stranded by himself in a place he doesnt know and me and his father are not only worried sick but angry as ***. I paid for that ticket and he has the confirmation email on his phone. How could that driver do that to someone?
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