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1 comment
5.0
Details
2007, I had reported space cadets, blood leaks, hacked, tech saw, tech ax, xrays, Christ crimes. Cyber nails, mist, and cyber skies, cyber planet, Conrad Carpenter, tech impacts have not halted matter, tech capture at Greyhound bus travelling to Laredo, Tx in 2008....
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Anonymous
#1710348

Did you remember to take your medication this morning? Best get on that right away!

Author
Location
Brownsville, Texas
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Review #1569729 is a subjective opinion of poster.
1 comment
1.5
Details
Bus was 5 hrs late at contenting station and over 3 hrs late at destination. Electric plugs or light neither worked. Customer service was a joke. No refund. Foreigners answering phones could care less about talking to you or taking care of the customer. Will never go...
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Anonymous
#1681187

I would, but they don't service my hometown. And anyway, I have read plenty of Pissed Off Consumer reviews that make it sound almost as bad as Greyhound is. But I would take t...

Author
Location
San Marcos, Texas
Reason of review
Bad quality
Review #1525760 is a subjective opinion of poster.
1 comment
1.0
Details
purchased a round trip ticket @ lewisville texas depot(gas station) to find out on my return i was issued a one way ticket. had to pay $350.00 total for a ticket that should have cost $60.00 tops. the ride from texas to oklahoma had no a/c. the ride back had a...
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Anonymous
#1558501

I used to live under bridge #23 Ashland, Oregon. The Mr.C's. Grocery store across the street doubled as the local Greyhound Bus station with a yellow picnic table on the side ...

Author
Location
Lewisville, Texas
Cons
  • Refund policy
  • Rude staff
  • Poor service
Reason of review
Pricing issue
Loss
$328
Preferred solution
Full refund
Tags
  • Unsafe Driving
  • Offending Comments
  • Allowing A Drunk On Board
Review #1348694 is a subjective opinion of poster.
3 comments
1.5
Details
Aug 15 2018 , My son and grandson are stranded in El Paso TX. because the bus that was rented by Greyhound to take passengers from ElPaso to San Antonio contract expired and now my kids and other families are stranded for an entire day and all they can say at Greyhound...
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Anonymous
#1540190

I looked up on the internet and they showed where a greyhound bus was stranded in El Paso in January 2015 and that there were over 100 stranded passengers. It said that Greyho...

Author
Location
El Paso, Texas
Reason of review
Poor customer service
Review #1329974 is a subjective opinion of poster.
0 comments
1.0
Details
Took the bus from Matamoros and upon reaching the Brownsville border, like expected, we all got down to get checked and the officer took quite a while to get me an i94 (There were quite a number of people in line). Went out afterwards just to find that the bus had...
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Author
Location
Houston, Texas
Reason of review
Bad quality
Review #1284202 is a subjective opinion of poster.
0 comments

Greyhound in Fort Worth, Texas - I was told i could get my ticket refund

1.0
Details
My bus was late and was full
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Author
Location
Fort Worth, Texas
Reason of review
Poor customer service
Review #1253847 is a subjective opinion of poster.
1 comment
2.2
Details
When traveling from San Antonio to El Paso, TX, the driver kept falling asleep while driving. He kept straying on to the right hand side of the road. He started doing this a couple of hours into the trip. The noise of the rumple stips (sleeperlines) kept waking us up....
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Anonymous
#1509848

Are you aware that the Bureau of Prisons send inmates unaccompanied on Greyhound Buses when they are being transferred from one prison to the other? Scary! Would you want one ...

Author
Location
San Antonio, Texas
Reason of review
Not safe to travel
Preferred solution
Let the company propose a solution
Review #1174043 is a subjective opinion of poster.
0 comments

Greyhound in Marshall, Texas - Bus Ride From ***

1.0
Details
May 2017, HAD to go to Houston, usual transportation by Amtrak was not available. Purchased two tickets for Greyhound with all its promises including comfortable ride with wifi and etc. But instead we boarded a bus (not a Greyhound) that needed to be painted, old, no wifi, the restroom had been used (#2) and could not flush, vomit on back seat. Driver had a very bad attitude. We were threaten that if we got off at bus stops we would be left. Called to complain and get refund but was told that since I rode the bus they could only give me a credit for another ride. (what!) I will NEVER ride greyhound again. Then they offered $20 refund (My ticket was 76.60). no way. Poor customer service and public concern.
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Author
Location
Marshall, Texas
Cons
  • Unprofessional bus driver
  • No wifi as promised
  • Filthy restroom unflushed waste
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Full refund
Review #1073251 is a subjective opinion of poster.
0 comments

Greyhound - The worst and most rude behaviour from driver (4th December, Sunday, 5:30 AM, San Antonio, To Houston.)

1.0
Details
4th December, Sunday, 5:30 AM, San Antonio, To Houston. The worst and most rude behavior which a driver can do to passengers. Greyhound should really consider what kind of drivers its hiring. The female driver was rude and strict on every step. While the bus was almost empty, she asked my family (2 female overseas visitors) rudely to put the phone on silent, and that she didn't want to see any light or hear any noise, and that no calls should be made. After a few hours she stopped by at a gas station, and told that you have exactly 10 minutes if you want to use rest room, if you don't get in the bus in 10 minutes, I will leave. On reaching Houston, she said that it was Dallas, wow probably she was drunk .........
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Author
Location
San Antonio, Texas
Cons
  • Employees with attitude
  • Rude driver 4th dec sun 5 30 am san antonio to houston
Reason of review
Poor customer service
Review #966878 is a subjective opinion of poster.

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts

Greyhound Products and Services Reviews

0 comments

Short Review on October 01, 2016

1.0
Details
I dont know if the owner Greyhound is still alive, if i get him i will beat the *** of him. You *** *** keep *** your *** wifes. Dont open your eyes on what is happening to your baby *** company. Worst service ever in this entire universe. *** ***.
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Author
Location
Missouri City, Texas
Reason of review
Bad quality
Review #928820 is a subjective opinion of poster.