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5.0
Details
2007, I had reported space cadets, blood leaks, hacked, tech saw, tech ax, xrays, Christ crimes. Cyber nails, mist, and cyber skies, cyber planet, Conrad Carpenter, tech impacts have not halted matter, tech capture at Greyhound bus travelling to Laredo, Tx in 2008....
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1 comment
Anonymous
#1710348

Did you remember to take your medication this morning? Best get on that right away!

Review
#1569729 Review #1569729 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
1.5
Details
Bus was 5 hrs late at contenting station and over 3 hrs late at destination. Electric plugs or light neither worked. Customer service was a joke. No refund. Foreigners answering phones could care less about talking to you or taking care of the customer. Will never go...
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1 comment
Anonymous
#1681187

I would, but they don't service my hometown. And anyway, I have read plenty of Pissed Off Consumer reviews that make it sound almost as bad as Greyhound is. But I would take them if they were an option.

Review
#1525760 Review #1525760 is a subjective opinion of poster.
Reason of review
Bad quality

Greyhound in Mckinney, Texas - They egnore your claim

From 4 package I send, I got one back. I go back another one after three months and that one was opened and somethings were gone. I never received the other two. My better items were in those two. I think there is a group of employee doing this and nobody watching them.
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Review
#1512329 Review #1512329 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
1.0
Details
I used to love to travel by greyhound. Two weeks ago my grandbabies and I traveled ftom Memphis, TN to Oklahoma City. We departed at 3:05 am, it was so cold, on top of being cold, there was no heat on the bus, and the windows had cracks, so all the cold air blowed in...
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2 comments
Anonymous
#1599245

You should have been given a full refund for all of the money that you paid for having to go through all of that. I recommend taking along a good blanket when riding Greyhound because often it is indeed freezing on the bus.

Not only should you be given a full refund, but you should be given free preferred boarding tickets on the next trip that you take with your babies. Good Luck.

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Review
#1402931 Review #1402931 is a subjective opinion of poster.
Reason of review
Bad quality
My husband has been stuck at the bus station since 11oclock last night he paid for his ticket two days ago to catch the bus for 1245 last night and they pushed him back 3 times Shocked
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3 comments
Anonymous
#1599675

The New York Port Authority, The Chicago Greyhound Bus Station and the Los Angeles Greyhound bus station may be scary and *** and be in cities much larger than Houston, but Houston, Texas, the 4th largest city in America wins the title of "Scariest and Creepiest Bus Station In America." Lots of suspicious looking people waiting to grab your bags or purse and 'Make A Run For The Border"

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Review
#1381349 Review #1381349 is a subjective opinion of poster.
Reason of review
Order processing issue
I brought a ticket to leave out of Atlanta that was to depart at 12:45 am the bus didn't arrive until 7:45 am.. 7hours waisted ... But I don't feel special because every bus leaving from Atlanta that day was late .. I then boarded the bus and got the pleasure of having...
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Review
#1361665 Review #1361665 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
purchased a round trip ticket @ lewisville texas depot(gas station) to find out on my return i was issued a one way ticket. had to pay $350.00 total for a ticket that should have cost $60.00 tops. the ride from texas to oklahoma had no a/c. the ride back had a...
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1 comment
Anonymous
#1558501

I used to live under bridge #23 Ashland, Oregon. The Mr.C's.

Grocery store across the street doubled as the local Greyhound Bus station with a yellow picnic table on the side of the building serving as the waiting area. Once, I went into the station, inquiring of Mrs.C. how much it would be for an Ameripass for a week. She replied "You want to know how much it would be for an ameripass in exhchange for *** And the guy who worked there started laughing real hard.

I wasn't particularly fond of this Greyhound station. Many people wouldn't shop in this store because of the way the owner Mr.C. was such a rude jerk. I bought 3 different tickets to Florida, and I paid $1 to ride the local transit bus up to Medford, 11 miles north to buy my tickets there, rather than just simply walk across the street to purchase them from Mr.C, because I didn't want that jerk to get the 10% or 15% commission that his store made from each ticket.

Once, I overheard Mrs.C talking about it and she said that all of the commissions from the sale of Greyhound tickets added up to alot of money for their store, hundreds of dollars a month. I had a friend named Dermott who was a Vietnam War Hero who earned a Bronze Star from the '68 Tet Offensive. He lived under the bridge with me for a while and one time he got so pissed off at Mr.C., that he called up the Greyhound Bus Headquarters and reported Mr.C.'s rude and offensive behavior towards his customers. The Greyhound Representative laughed and told Dermott that every time they get a complaint over the phone about the way a Greyhound Bus Station is being run, that it's about Mr.C.'s Market.

One night, Dermott was run over by a Jeep and killed while he was walking across the highway with a bunch of beer and liquor to go drink with his buddies before he was to leave for Salt Lake City, Utah the next morning on a prepaid nonrefundable Greyhound Ticket. When Mr.C heard about it he said "Someone did me a favor! I didn't like that guy!" Eventually, Greyhound stopped service to Ashland, and anyone traveling out of there had to go the 11 miles to the Medford station to take their trip. If Mr.C.

hadnn't been such a jerk, he could have made all of the commissions of my expensive Greyhound Bus tickets. I'm sure that other people probably did the same thing and that probably influenced the company stopping service to Ashland. Greyhound Stations Operators should always treat all of their customers with the upmost respect. Once, I asked Dermott what he thought that the "C" stood for in "Mr.C." and Dermott said that it meant 'Mr.

C---------" (a real bad word that can't be printed on here, but which is heard often in street talk). Anyway, when I think about it, Mr.C.'s' jerky behavior really was right on par with the way that your Typical Greyhound Employee treats it's customers.

They would make so much more money if they treated everyone with kindness and respect. Basic Business Economics.

Review
#1348694 Review #1348694 is a subjective opinion of poster.
Cons
  • Rude staff
  • Disgusting
  • Refund policy
Reason of review
Pricing issue
Loss
$328
Preferred solution
Full refund
Tags
  • Unsafe Driving
  • Offending Comments
  • Allowing A Drunk On Board
1.5
Details
Aug 15 2018 , My son and grandson are stranded in El Paso TX. because the bus that was rented by Greyhound to take passengers from ElPaso to San Antonio contract expired and now my kids and other families are stranded for an entire day and all they can say at Greyhound...
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3 comments
Anonymous
#1540190

I looked up on the internet and they showed where a greyhound bus was stranded in El Paso in January 2015 and that there were over 100 stranded passengers. It said that Greyhound forbidded filming in the station(i wonder why!!!!!), but someone clandestinely filmed inside and the place looked a mess!

They said that each person was given a donut and a bottle of water and a blanket!(Whoop-de-doo! We paid $200 for our tickets and were stranded and got a donut!) I feel very sorry for your son and grandson and i hope that god blesses them so that they have enough money to where they never have to ride Greyhound again and that they have enough money to buy decent bicycles for a reputable store that specializes in bicycles and that they never have to stoop to eating that gross food from McDonalds ever again. I also read a story(on the internet) about a greyhound bus stuck in Van Horn, Texas for 5 hours recently in may 2018. Wow, I feel so much compassion for them.

Greyhound should have opened up the coffers and paid for taxi cabs to take the customers the rest of the way to their destinations. The money's there, they could do it they wanted to and if they had any kind of human decency.

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Review
#1329974 Review #1329974 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Took the bus from Matamoros and upon reaching the Brownsville border, like expected, we all got down to get checked and the officer took quite a while to get me an i94 (There were quite a number of people in line). Went out afterwards just to find that the bus had...
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Review
#1284202 Review #1284202 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
Corporate U.S. Office P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts

Greyhound in Fort Worth, Texas - I was told i could get my ticket refund

1.0
Details
My bus was late and was full
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Review
#1253847 Review #1253847 is a subjective opinion of poster.
Reason of review
Poor customer service