State: Texas Product: Greyhound Bus Service Clear all filters (24 of 423 reviews match)
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1 comment
5.0
Details
2007, I had reported space cadets, blood leaks, hacked, tech saw, tech ax, xrays, Christ crimes. Cyber nails, mist, and cyber skies, cyber planet, Conrad Carpenter, tech impacts have not halted matter, tech capture at Greyhound bus travelling to Laredo, Tx in 2008....
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Anonymous
#1710348

Did you remember to take your medication this morning? Best get on that right away!

Author
Location
Brownsville, Texas
Service
Greyhound Bus Service
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Review #1569729 is a subjective opinion of poster.
1 comment
1.5
Details
Bus was 5 hrs late at contenting station and over 3 hrs late at destination. Electric plugs or light neither worked. Customer service was a joke. No refund. Foreigners answering phones could care less about talking to you or taking care of the customer. Will never go...
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Anonymous
#1681187

I would, but they don't service my hometown. And anyway, I have read plenty of Pissed Off Consumer reviews that make it sound almost as bad as Greyhound is. But I would take t...

Author
Location
San Marcos, Texas
Service
Greyhound Bus Service
Reason of review
Bad quality
Review #1525760 is a subjective opinion of poster.
3 comments
1.5
Details
Aug 15 2018 , My son and grandson are stranded in El Paso TX. because the bus that was rented by Greyhound to take passengers from ElPaso to San Antonio contract expired and now my kids and other families are stranded for an entire day and all they can say at Greyhound...
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Anonymous
#1540190

I looked up on the internet and they showed where a greyhound bus was stranded in El Paso in January 2015 and that there were over 100 stranded passengers. It said that Greyho...

Author
Location
El Paso, Texas
Service
Greyhound Bus Service
Reason of review
Poor customer service
Review #1329974 is a subjective opinion of poster.
0 comments
1.0
Details
Took the bus from Matamoros and upon reaching the Brownsville border, like expected, we all got down to get checked and the officer took quite a while to get me an i94 (There were quite a number of people in line). Went out afterwards just to find that the bus had...
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Author
Location
Houston, Texas
Service
Greyhound Bus Service
Reason of review
Bad quality
Review #1284202 is a subjective opinion of poster.
0 comments

Greyhound - I was told i could get my ticket refund

1.0
Details
My bus was late and was full
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Author
Location
Fort Worth, Texas
Service
Greyhound Bus Service
Reason of review
Poor customer service
Review #1253847 is a subjective opinion of poster.
0 comments

Greyhound - Bus Ride From ***

1.0
Details
May 2017, HAD to go to Houston, usual transportation by Amtrak was not available. Purchased two tickets for Greyhound with all its promises including comfortable ride with wifi and etc. But instead we boarded a bus (not a Greyhound) that needed to be painted, old, no wifi, the restroom had been used (#2) and could not flush, vomit on back seat. Driver had a very bad attitude. We were threaten that if we got off at bus stops we would be left. Called to complain and get refund but was told that since I rode the bus they could only give me a credit for another ride. (what!) I will NEVER ride greyhound again. Then they offered $20 refund (My ticket was 76.60). no way. Poor customer service and public concern.
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Author
Location
Marshall, Texas
Service
Greyhound Bus Service
Cons
  • Unprofessional bus driver
  • No wifi as promised
  • Filthy restroom unflushed waste
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Full refund
Review #1073251 is a subjective opinion of poster.
1 comment
HAD A TIME SENSITIVE PACKAGE THAT I SHIPPED AND CONFIRMED WAS AT STATION BEFORE DEPARTING BUS ARRIVED. PAID PRIORITY FEE. CONFIRMED PACKAGE WOULD BE IN ODESSA, TX BETWEEN 9-10PM FOR PICK UP. PERSON WENT TO DARKENED STATION AT TIME SCHEDULED FOR PICK UP. WAITED FOR 90...
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Anonymous
#1153398

I worked with a lady who came to us from another company. While she was there she put a package on a Greyhound bus per her clients instructions. It never arrived at its desti...

Author
Location
San Antonio, Texas
Service
Greyhound Bus Service
Cons
  • Worst costumer service ever
Reason of review
POOR SERVICE START TO FINISH
Loss
$100
Preferred solution
Full refund
Review #809990 is a subjective opinion of poster.
0 comments

Greyhound one of the worst services in the world…

One of the worst services in the world… This is amazing, this is the first time I ride a bus… We have listened the “Greyhound” brand so many times that we wrongly consider the service was excellent. Traveling from Lubbock to EL Paso Texas, a 6 hrs trip took me 14!!!. The bus broke down and after 8 hours they could not send a bus to pick us up. My husband drove from El Paso to pick me up…. First and last time I use Greyhound in my life.
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Author
Location
El Paso, Texas
Service
Greyhound Bus Service
Reason of review
Not as described/ advertised
Review #771517 is a subjective opinion of poster.
0 comments

Greyhound - Bus Service Review from Groom, Texas

2.3
Details
Stanfield, OR to Little Rock, AR. I scheduled trip and paid for tickets 5 hours in advance. Everything was actually very pleasant until I reached my first transfer in Denver, CO. After was due to be an hour delay, we was informed our driver was sick and being flown in. We were delayed from 8:20am til 2:45pm. Second part of trip was pleasant as bus driver was professional yet very friendly. He dropped us off in Amarillo TX. Again we were informed due to previous delay, our connection bus was delayed another 6 hours. As I departed off bus I asked about luggage and was told to leave under bus carriage as it would be my connecting bus. After an hour, I realized I was abandoned without any of my belongings... Which included my sons present from deceased father. None of agents was able to track luggage down. I just now loaded onto bus going to Oklahoma City and bus driver is rude,nasty and impatient. He actually drove off leaving a man's wife and daughter. The man asked him to wait, yet driver snapped and said Bus Full (yes grunted 2 words). I'm hoping my next transfer from Oklahoma is OK without issues to Little Rock. 12+ hour delay without my personal items, and dealing with rude, incompetent, lazy Greyhound workers. This was first trip using greyhound... And very last.
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Author
Location
Groom, Texas
Service
Greyhound Bus Service
Tags
  • rude lazy ripoff
Review #761463 is a subjective opinion of poster.
1 comment
1.0
Details
Greyhound was the worst travel experience I've ever had terrible customer service every bus was late every driver was rude rude rude and layover after layover and it was not cheap I would advise people to not ever deal with greyhound they lie and u get treated like...
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Anonymous
#901505

I too had a horrible experience with Greyhound on Nov 14,2014. I agree they have very rude staff and bus driver smdh.

Author
Location
Copperas Cove, Texas
Service
Greyhound Bus Service
Review #558602 is a subjective opinion of poster.