232 Forsyth St SW, Atlanta, GA 30303, USA
Not resolved
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Price Affordability
Product or Service Quality
Quality of Food

Update by user Feb 01

I called 5-7 business days (5 separate times already) now they’re saying they refunded me the $50, yet MY BANK STATEMENTS ARE SAYING OTHERWISE and i called my bank to speak to a representative, they told me THEMSELVES that Greyhound has not refunded me anything, but instead shows how much i spent at greyhound on this God forsaken trip i took with my two kids. I’m fed up..

i hope Greyhound gets shut down, i hope all the unethical workers there, lose their jobs because all you care about is making a check. Not insuring quality and checking your buses before sending your customers out on them, is careless and it goes to show just the type of people who work there.


Original review posted by user Dec 27, 2018

Greyhound still has not contacted me or refunded my money like they said they would. They keep giving me the run around and saying to call back 5-7 business days. It’s been almost two months already...

Product or Service Mentioned: Greyhound Customer Care.

Reason of review: Problems with payment.

Monetary Loss: $195.

Preferred solution: Lawsuit that is slowly building.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment