Lost my luggage. Bus late.
Discriminated against. I am disable and did not get priority rights. I was not assisted off and on the bus properly. I was treated very rudely in Nashville, Tennessee at baggage check-in by the ticket agent.
Very unclean buses and terminal bathrooms. Not enough leg space where I sat in handicap seating. I definitely want to be compensated for my things that were lost. My trip was taken August 14, 2018 from Huntsville, Alabama to Cleveland, Ohio.
I will never and I mean never take the Greyhound Bus to any country in the United States and I would not recommend anyone else to use this terrible service. I may have to bring legal action against this company, because I felt discriminated against due to my disability.
Product or Service Mentioned: Greyhound Baggage Policy.
Reason of review: Poor customer service.
Monetary Loss: $250.
Preferred solution: Full refund.
I didn't like: Poor refund policy, Unpleasant smell of the greyhound buses, I dont like it.