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When paying almost 400 to get from Memphis, TN to Orlando, Florida you don't expect all the delays, they ppl and the facilities in both Memphis and Nashville are very unprofessional and disrespectful to paying guest. They were just chatting amongst each other laughing and joking instead of trying to have customers taken care of they are very rude and either need retraining or do not need to be working in the industry, they sit around longer then they are suppose to and I'm personally very upset and delayed for four and a half hours because of their foolishness.

I drive trucks and us this service from time to time to commute and it's getting so bad not to mention these facilities are very filthy. Something needs to be done cause I myself and others are thinking about complaining with the government authorities and local BBB cause they are not working these places are NASTY bugs flying everywhere and people laying around and all over the floor to where the paying customers can't even sit and crazy

Monetary Loss: $347.

Preferred solution: Price reduction.

Greyhound Cons: Unprofessional staff and filthy facilities.

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