State: Virginia City: Richmond Clear all filters (7 of 857 reviews match)
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2 comments
1.2
Details
First I Had a 9hr Delay In Richmond VA Because Drivers Was On Strike, But No One Would Tell Us Anything Had To Find Out From Another Driver and customer. Then we had a bus driver that had never taken the rout we was on and had got lost along the way so pushed us back...
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Anonymous
#1559382

My friend, that's why I recommend buying a one week Ameripass if you are going to be taking a cross country trip. That way, if a bus isnn't running a certain route due to bad ...

Author
Location
Richmond, Virginia
Reason of review
Bad quality
Review #1327014 is a subjective opinion of poster.
0 comments

Greyhound worst bus company ever

1.0
Details
Lost bagage on 12-31-2017 and they acted so rude to me I told them they can keep the bags
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Author
Location
Richmond, Virginia
Reason of review
Poor customer service
Review #1165403 is a subjective opinion of poster.
0 comments

Greyhound in Richmond, Virginia - 7 hours wait for a bus.

1.4
Details
Greyhound is a disappointment. This is my second time riding with them and I have had bad experiences on both occasions. NEVER AGAIN. We were leaving from Atlanta to New York with one transfer in Virginia. When we arrived in Virginia at 6 am, we were told they had no drivers for our 8 am bus. 10 am came and they allowed people who had 10 am tickets to go on the 10 am bus to NY, while we who had the 8 am tickets were still stuck waiting on a driver to show up. 11.30 am came and it's the same thing. 12 pm came. Same thing. Finally at 1 pm a bus showed up to bring us to NY. The staff was so rude in Virginia. They had so much attitude and acted like this was our fault. They were the one at fault! And one of the drivers did not want to take people who were supposed to catch the 8 am bus because "It is at the discretion of the driver". She decides who she wants to bring on her bus. It was so ridiculous and I will be asking for a refund.
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Author
Location
Richmond, Virginia
Cons
  • Stranded for 7 hrs
  • No information on what was happening
  • Late departures
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Tags
Review #892932 is a subjective opinion of poster.
0 comments

Greyhound Bus Service Review

9/12/15 7am Greyhound/Peter Pan driver from Washington DC to NYC is telling people talking in normal voices to be quiet and pulled the bus over on the highway to tell folks to get off in Baltimore if they don't like it. Drivers don't have to be friendly but they should still be nice. He told these young ladies it was too earlier in the morning to giggle
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Author
Location
Richmond, Virginia
Reason of review
Poor customer service
Review #698410 is a subjective opinion of poster.
0 comments
This was almost two years ago but to this day that *** still *** me off. I was travelling from texas to DC. I had to transfer buses 4 times and I was a bit nervous about riding so far by myself. All of the drivers were very nice and helpful except for one. before I got...
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Author
Location
Richmond, Virginia
Review #296588 is a subjective opinion of poster.
0 comments

I;Never Ever Will Travel With Greyhound Again

I should have listen to my gut and traveled with Amtrak. I was taking my daughter from Richmond, VA to South Carolina to visit her great grandmother for the summer. The bus departure was 1:30am, we arrived 12:30am. The line was extremely long at the gate. The bus left early at 1:00am and the line was still long. They had overbooked. We were told that they would have to call drivers at home to come to work. They were all rude and unapologetic. We finally got on the 2nd bus 2 hrs. late. Needless to say, I miss my transfer in Charlotte, and had to wait over 4 hrs., same thing occurred while returning home. All they want is your money but don't want to deliver good service.
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Author
Location
Richmond, Virginia
Review #193222 is a subjective opinion of poster.
6 comments
I want to share this experience with everyone who is ever planning to use Greyhound bus. This is so outrageous that I am afraid people would not believe me. But I promise - this is the truth without exaggerations. Here is what happened: I was waiting to board a bus...
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Anonymous
#734234

Can anyone out there tell us what the *** is wrong with the Richmond greyhound bus station why they never answer their phone. My son was traveling (mental health person) out ...

Author
Location
Richmond, Virginia
Review #172697 is a subjective opinion of poster.

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